Sarah Lawrence

Experience

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  Puppet studios

  Apr 2011 - Jan 2014

  Photographer

  - Acquiring local premises and equipment setting up a fully operational photography studio- Developing a business plan to perform all aspects of running the studio, forecasting, profit margins and implementing a practical and effective approach to sales strategies- Managing marketing campaigns through designing adverts and promotions and negotiating deals by liaising with other local businesses, newspapers and targeted internet advertisements- Booking customer appointments and performing all photography work with a variety of clients and requests- Editing using Adobe Photoshop CS5 and Lightroom - Attending regular supplier exhibitions and keeping up to date with new products, equipment and software- Managing online and in-studio viewing of images, selling products, invoicing - Book keeping and analysing sales and productivity Show less

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  The Co-operative Bank plc

  Jul 2012 - Dec 2013

  Customer Service Representative

  - Working for the UK’s most customer focused and ethical bank, servicing customer current, savings, loan and credit card accounts- Actively establishing appropriate products and services to promote to customers- Providing excellent customer service over and above my role- Team representative, gathering issues and improvement suggestions to bring to senior managers in monthly meetings, helping to develop processes and the working environment for staff and customers

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  RSA

  Jan 2014 - Jun 2015

  Claims Representative

  - Setting up motor claims, dealing with existing claims and repair management- Liaising with partner companies such as Motability Operations, Repair garages, KwikFit, RAC and Autoglass to co-ordinate repairs and deal with complaints- Maintaining a professional an compliant attitude whilst delivering exceptional customer service in line with company beliefs

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  MyHomeMove

  Jun 2015 - Oct 2022

  Account Manager
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  Simplify

  Oct 2022 - now

  Key Account Manager