Ruyi Bao

Experience

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  Henkel

  Jul 2018 - Mar 2022

  Technical Service Engineer

  Technical Service, Adhesive Electronics Technical Service Familiar with the performance of Henkel electronic adhesives, including 2K acrylic, reactive polyurethane, 2K polyurethane, epoxy, UV adhesive, etc.; tested adhesive in terms of mechanical properties (e.g., shear strength, modulus), viscosity, etc.  Supported mobile phone customers, recommending suitable products and providing after-sales technical services; solved other customers' complaints about adhesives and dispensing equipment; provided online support for OEM in East China Cooperated with the R&D department to develop new adhesives that meet customer needs; mined customer needs to develop new test methods; collected feedback on products problems in actual use to put forward suggestions for improvement  Got Henkel Adhesive Electronic Team Excellence Show less

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  Evonik

  Mar 2022 - Aug 2023

  Sales Specialist

  Business representative, Silica Communicate and meet with customers; enhance relationships with existing customers and search for new potential customers in the markets and forward the information to the Principal Provide information on the Principal’s product portfolio and Principal’s price list (Including standard terms of sales) Introduce Principal’s products to the customer with the related technical advantages and promote related Principal’s products Run market research activities e.g., perform market analysis, competitor analysis, product placement analysis, and local or regional price level analysis; analyze market opportunities Show less

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  Northeastern University

  Sept 2024 - now

  Graduate Teaching Assistant

  Teaching assistant for CS5002 Discrete Math