Purvil Patel

Experience

• 

  Crest Data Systems

  Jan 2021 - Jun 2021

  Software development engineer intern

  - Added various features to Splunk’s Premium App IT Service Intelligence (ITSI) for its upcoming releases(v4.9.2), such as entities, entity types, alerts, service and event analytics, and integration of entities andservices.- Learned Jenkins Pipeline and automation of test cases, which involved learning how to use Jenkins to automate the testing process for ITSI.

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  Splunk

  Jun 2021 - Jul 2023

  Software Engineer

  ● Collaborated with cross-functional teams using SDLC and Agile methodologies to design, develop, and deploy ITSI (IT Service Intelligence), an AIOps observability application, implementing predictive analytics, anomaly detection alerts, and dynamic dashboards, streamlining data accessibility for over 2,600 clients.● Developed and launched a robust REST API supporting real-time data interaction for a high-traffic dashboard, managing up to 50,000 entities in a distributed system.● Directed Kafka integration into an event analytics module of the distributed system, increasing event processing capabilities and achieving a 30% efficiency boost. This supported scalable operations and elevated system performance.● Redesigned the UI for Nix and Windows entity dashboards in Splunk ITSI, enhancing user satisfaction by 35% and boosting troubleshooting efficiency by 20%, utilizing React to introduce advanced charts and discovery search features.● Enhanced ITSI database operations on distributed systems, achieving a 40% reduction in query response times and a 25% increase in scalability through efficient schema designs and query optimizations in MongoDB, contributing to a fault-tolerant, low-cost, and easily manageable infrastructure.● Managed migration of microservices from Docker UCP to AWS EKS, optimizing orchestration efficiency by 20% and decreasing costs by 30%, in alignment with cloud scalability and resilience standards● Created an automated framework for Performance, Scalability, and Resilience testing, minimizing application benchmarking efforts by 70%, automated 150+ manual test cases, and managed nightly CI/CD pipelines for the ITSI. Show less