Marcel Anderson, FACMPE, CPCO

Experience

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  Austin Regional Clinic: ARC

  Jul 2008 - Aug 2009

  Physical Therapy Technician
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  Brookhallow Elementary

  Aug 2009 - Jun 2010

  Educational Assistant, Physical Education
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  Orlando Foot & Ankle Clinic

  Aug 2010 - Jul 2013

  Director of Marketing & Administrative Services

  • • Worked with a team of 6 Directors, 16 Doctors, 15 Offices, and over 100 employees.• Created and facilitated marketing strategies for the company including Health Fairs, Social Media, Internal and External Marketing. • Created templates, protocols, and training materials to transition the company from paper-charting to an Electronic Medical Record.• Assisted with Human Resource.• Maintained staffing at fifteen offices with 70 employees.• Maintained daily deposits for all locations. Show less

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  The Villages Health System, LLC

  Jul 2013 - Dec 2017

  • Managed and grew clerical staff from 13 employees to 36 employees across 3 unique locations.• Developed and maintained centralized referral and medical records department.• Overall operations responsibility ensuring maximum utilization of resources and efficient delivery of services.• Assisted in developing 8 new specialties within the company and onboarding over 20 providers.• Develop, administer, analyze and report employee and patient surveys. • Kept lines of communication fluid between practice staff and administration.• Lead training, coaching, counseling and development of 36 clerical employees.• Fostered a high employee morale and a professional, effective, and efficient working atmosphere.• Developed and analyzed monthly reports for trends and forecasting future outcomes. Show less • Lead the development team that created a recruitment and onboarding plan for each open position efficiently and effectively filling open positions with hiring Managers.• Provided executives with job description information, compensation analysis and development.• Assisted with implementation of employee incentive, recognition and retention programs. • Created a pool of qualified candidates in advance of need to ensure timely filling of open positions.• Hired 300 employees in a year with less than a 10% turn over rate. • Developed analytical reports to monitor success, future need, and national standards. Show less

  • Supervisor, Specialty Care Center

    Sept 2014 - Dec 2017

  • Recruitment Coordinator

    Jul 2013 - Sept 2014
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  BioSpine Institute

  Apr 2018 - now

  • Manager of Orlando, Deltona and Lakeland Clinic• Managed and grew staff from 5 employees to 35 employees across 3 unique locations• Overall operations responsibility ensuring maximum utilization of resources and efficient delivery of services.• Reviewed and handle patient complaints.• Conducted patient and staff surveys to maintain patient satisfaction.• Kept lines of communication fluid between practice staff and administration.• Contributed to high employee morale and a professional, effective, and efficient working atmosphere.• Evaluated each employee's performance and provided appropriate guidance and feedback. Show less

  • Compliance Officer / HR / Recruitment

    Feb 2024 - now

  • Manager

    May 2019 - Feb 2024

  • Business Development

    Apr 2018 - May 2019