Jesse Parker

Experience

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  Columbia Forest Products

  Jun 1999 - Aug 2002

  Plant Electrician

  Duties included the installation and maintanence of all plant equipment. This included but was not limited to Log Lathes, Debarkers, Inline Drying and Splicing units. I was also responsible for the building grounds electrical maintanence

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  C.G Bretting Mfg

  Aug 2002 - Apr 2012

  Electrical Field Service Technician

  Traveled to locations around the globe providing electrical service on all types of Bretting paper converting machines. I have traveled to Austrailia, New Zealand, Austria, Jordan, Saudi Arabia, Germany, Italy and many locations in the 48 states. I have had to use many different types of Programmable Logic Controllers and Drive software such as Allen Bradley, Siemens, Modicon, and MTS to name a few.

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  Product Handling Concepts, LLC

  Apr 2012 - Mar 2015

  As the Field Service Manager, I am tasked with organizing and implementing new strategies as well as working closely with the coordinator to meet all of our customers service needs. Installation, repair service, spare parts, training and audits are just a few of the responsibilities of the Field Service Department here at Product Handling Concepts. As the Operations Manager it is my responsibility to oversee the production of the assembly floor. It is my aim to ensure that assembly is running as smoothly and efficiently as possible, and that the services produced meet customer needs.Some of my duties include: monitoring existing processes and analyzing their effectiveness; creating strategies to improve productivity and efficiency; manage quality assurance programs; supervising, hiring, and training other employees.

  • Field Service Manager

    Apr 2012 - Mar 2015

  • Operations Manager

    Apr 2012 - Mar 2015
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  EMT International, Inc.

  Mar 2015 - May 2016

  Technical Services Manager

  As the Tech Services Manager at EMT my main focus is directing and controlling the activities of the Technical Services Division of the Customer Service Department. . Essential Duties and Responsibilities:• Provide direction of service team engaged in field startups/service and call center technical customer support.• Key customer contact for field issue resolution• Provide high level (3rd tier) field engineering support, resolving issues with machines in the field and through the department’s call center• Work with Engineering to resolve field issues• Document theory of operation for EMT finishing equipment• Establish necessary processes to ensure top level customer serviceTeam members directly reporting to the Technical Service Manager are:• Project Managers• Customer Service Electrical Engineer• Field Service Technicians Show less

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  A&B Engineering Services, LLC

  May 2016 - Feb 2017

  Customer Service Manager & Field Service Manager

  A&B Engineering Services LLC, established in 2007, is the aftermarket service and support division of Arrowhead Systems. A&B Engineering provides a full range of field services Worldwide on all brands of equipment: warranty service of Arrowhead Systems equipment, aftermarket parts, engineered projects, machine audits, equipment manuals, technical support, training services and training manuals, and preventative maintenance.http://www.abengservices.com/

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  EDL - Massman

  May 2017 - Jun 2022

  Operations Manager
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  Bedford Paper Inc.

  Jun 2022 - now

  Facilities & Converting Reliability Manager