Mario Conte C.P.F.S.

Experience

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  Burger King Corporation

  Jan 1998 - Nov 2002

  General Manager

  • Promoted to GM after a year of hire. Worked in all 13 outlets within company where assistance was needed. Earned several awards of merit throughout employment history with company.• Handled administrative functions for the Director of Operations. Established reports to track problems and assisted in development of detailed business plans to improve company operations.• Assisted in preparing contracts and sales proposals for owner of company from outside vendors.

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  Boston Market

  Dec 2002 - Dec 2004

  General Manager

  • Worked in four Pinellas County locations and became versed in the area while serving as catering liaison for Area Manager. Supervised a staff of up to 30 people, including management positions.• Acquired several national catering accounts for company. Coordinated with General Manager to form a team of sales. Used new techniques that raised sales for outlet by 5% all within a month.• Utilized expertise in obtaining established goal two weeks earlier than projected, where the outlet reached many goals set out by management team under limited time and within a set budget.• Hired, developed, and evaluated management talent to maintain team to meet turnover, succession, and growth needs. Ensured readiness of top talent as a foundation to support growth. Show less

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  CKE Restaurants, Inc.

  Jan 2005 - Dec 2007

  General Manager

  • Led as sole manager with responsibility for all monies, receipts, and all accounts receivables.• Served as human resource director for outlet – performing all hiring and human resource duties. Recognized by receiving the highest evaluation at this outlet in the history of the company.• Played a key role in setting up catering account for outlet, which led to catering accounts.• Recognized for being responsible for helping raise annual sales in the outlet by five percent.• Demonstrated ability for growing corporate and franchisee value by consistently streamlining operations, and thus improving operating and financial results to exceed the brand's peer group.• Made contribution in long-term planning and initiatives to attain operational excellence. Show less

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  Moe's Southwest Grill

  Jun 2009 - Mar 2019

  General Manager

  • Work with the Area Supervisor of a $1.2 million outlet. Turned a $950K outlet into one of the company’s most profitable. Played a key role in securing evaluations from corporate visits.• Responsible for the A/R and receipts for the daily operations and keeping them within company standards. Garner high marks on evaluations for being most consistent with food and labor costs.• Secure catering customers and oversee all aspects of satisfaction with catering services provided.• Recognized for being well versed in beverage cost and control of World of Beer outlet in 2012.• Developed management candidates. Raised sales in outlet by local store marketing/promotions.• Strategically lead all of operations – building, managing, mentoring, and leading the operations team while fostering an entrepreneurial environment and driving the company's culture.• Balance needs of both internal and external stakeholders (team members, guests, and managers) – driving initiatives to achieve those goals within the financial objectives of the business.• Provide steadfast leadership in launching new brands regionally – setting up infrastructure and regional footprint for business growth in multiple geographies with several other business partners.• Enhance customer-first culture with a heavy emphasis on accountability and performance.• Leverage knowledge to maintain full compliance with organizational rules and procedures.• Build a collaborative and communicative work environment between management and staff – leading of training, identifying areas for improvement, and streamlining operational processes.• Identify and prepare development plans for employees. Support discussions and transfer best practices throughout different functions within organization that related to operations of outlets.• Establish and implement policies, goals, objectives, and procedures while creating, managing, and analyzing performance data and other analytic information to ensure capability building. Show less

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  Rentokil Steritech North America

  Mar 2019 - now

  Operational Excellence Manager

  I conduct audits at restaurants supermarkets convenience stores and other food service establishments to insure Food Safety and Sanitation reporting to the corporate entity that the Franchisees, Owners, and/or Managers are upholding the standards of their brand, and upholding the highest standards of food safety.