Tara Briggs, CPC

Experience

• 

  Riverside Health System

  Feb 2000 - Mar 2018

  For seven years I managed both an Internal Medicine and Family Practice. For six years I worked in the Neurosurgery office as Front office Supervisor. Duties included, but weren't limited to, supervision of Staff, medical coding and billing, chart audits for coding accuracy, budget,supply ordering and inventory, light accounting, employee relations, and customer service, surgery scheduling, supply ordering, and inpatient hospital coding Also served on the Wellness Advisory Committee for the entire health system. Show less

  • Group Exercise Instructor and Personal Trainer

    Jun 2010 - Mar 2018

  • Medical Office Manager-Internal Medicine and Neurosurgery

    Feb 2000 - Sept 2013
• 

  Tidewater Physicians Multispecialty Group

  Dec 2013 - May 2015

  Project Manager Healthcare

  Support and oversight of 12 multi-specialty medical practices in various aspects of operations. Worked with managers on all aspects of operations. Specialties included; Orthopedics, Pulmonary, Family Medicine, Behavioral Health, Internal Medicine, Nephrology, Neurology, and Opthalmology. I managed various projects as assigned by administration to ensure completion within the given timeline. Projects included, but were not limited to, construction projects, workflow evaluations and recommendations for improvement, on boarding new practices and physicians, leadership, staff training and office management. EMR training on NextGen EMR software. I also managed the company employee float pool. Co-Created the companies first Cash Handling Policy with the Director of Finance Show less

• 

  Bon Secours Health System

  May 2015 - Nov 2020

  Regional Practice Administrator

  Had direct oversight of the Neuroscience, and Anesthesia division of BSMG-Hampton Roads. In this division there are 58 providers and 25 employees. Reporting to the Chief Operating Officer, I worked collaboratively with the Administrative Directors, Hospital Leadership, and Service Line Administration in strategic planning, change management, and daily operations. This includes but is not limited to: personnel management, workflow development, patient satisfaction, financial performance, hospital credentialing, front end revenue, payer enrollment, prepare proformas and business plans, accounts payable, coding and billing, regulatory compliance and supply management. Assists in developing and implementing process improvement plans. Perform annual performance reviews for staff. Utilize various management reporting software to gather practice performance data. Maintain Joint Commission standards for three practices. Review quality metrics and other data to create action plans. Experience with lean methodology and A3 action plans. Served on Service Excellence Committee and co-created training materials on AIDET communication method. Promoted a team environment that fosters and reflects the mission of Bon Secours Health System. I also served on the Wellness Advisory Committee, Referral Workque Committee, and Employee Engagement Committee for the Hampton Roads sector of the health system. Show less

• 

  Virginia Peninsula Community College

  Jan 2019 - now

  Adjunct Instructor

  Teach on campus and blended/hybrid 16 week courses for the Public Safety, Allied Health and Human Services division at VPCC. Responsible for online course design utilizing Blackboard and Canvas platforms (creating discussion posts, grades, assignments, group projects, quizzes, and exams). Evaluate students progress utilizing defined learning objectives and based on rubrics. At completion of course turn in all necessary attendance logs and other course materials to the division. Participate in advisory board committee meetings to keep course offerings relevant for the industry as well as the area. Member of the COVID in the Classroom committee. Courses (Office Administration, Medical Billing and Insurance, and Office Technology) Show less

• 

  VCU Health

  Nov 2020 - now

  Oversee Revenue Management and Patient Access functions of multi-specialty clinics, and academic medicine departments. Assures integrity and stability of revenue and billing activities. Provides recommendations and direction for best practice for front end operations. Work with multiple stakeholders and subject matter experts to provide direction for complex business and patient access operations. Provides direction on key performance indicators for revenue cycle. Formulates solutions and lead change management. Identify strategies that lead to improved revenue cycle activity and performance. Lead a team of Patient Access Business Managers ensuring compliance Show less Provide leadership over four multi-specialty ambulatory clinics. Work collaboratively with the academic medicine stakeholders, college leadership and ambulatory leadership in areas of compliance, strategic planning, growth and operations. Have oversight of Front End Revenue Management process, EPIC workque management, budget oversight, and other daily operations. Work with other clinic leaders with referral workque management, registration workflow and best practice. Created training material to present to community clinics on insurance basics and communication method AIDET.Volunteered and worked with a group of other health system leaders to synthesize and organize information for health system initiatives for operational savings, outpatient access opportunity and revenue generating endeavors. Show less

  • Director of Revenue Cycle Management

    Oct 2023 - now

  • Senior Clinic Manager

    Nov 2020 - Oct 2023
• 

  Old Dominion University

  Aug 2021 - now

  Adjunct Faculty

  Adjunct Faculty For the Department of Communications. The classes I'm certified to teach are: Public Speaking, Leadership and Events Communication, Organizational Communication and Interpersonal Communication in Organizations.