Vikal Agarwal

Experience

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  Jai Prabha Textiles

  Sept 1994 - Jun 2003

  Manager

  • Managed key accounts of diverse industries ranging from Edible Oil, Paint, Inks, Sports to Pharmaceuticals.• Supervised direct sales, relationship sales & coordination of customer requirements.• Collaborated with new industries with varied products to reduce dependency on falling oil units.• Rendered tailor made solutions to new clients, including import substitution by convincing clients to use Indian solutions.• Converted repeat orders from the clients by handling end-to-end sales, order booking to supply.• Key Clientele: Hindustan Lever, Asian Paints, Nerolac Paints, Dabur, Alembic, Ranbaxy, Panacea Biotech, Elder Pharmaceuticals, United phosphorous, Chemtura, DIC Ltd., Toyo Inks, Wockhart and Piramal Health Care. Show less

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  Kalinga Software Pvt. Ltd.

  Jun 2003 - Jun 2005

  Senior BD Manager, ERP

  • Penetrated into diversified education sector including schools, colleges, B-schools and Universities.• Executed relationship based sales through local channels and references in different regions.• Key Accounts Handled: Doon School, Globsyn Business School – Kolkata and National School of Hotel Management – Durgapur, and many others.• Closed deals worth ticket size between Rs. 5 Lakhs to Rs. 25 Lakhs.

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  ERP

  Jul 2005 - Dec 2006

  Senior Account/Relationship Manager, Account Management and Delivery

  • Independently led Presales, Sales, Account Management and Business Development teams.• Responsible for end-to-end project management and aligning deliverables with proposals.• Supervised account cash flows, profitability, customer satisfaction and repeat business.• Bagged project completion certificates for successful execution and implementation of projects.• Sustained long term client relationship through additional application services, AMCs and Post Implementation Support.

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  Account Management and Delivery

  Jan 2007 - Jun 2009

  AVP Marketing

  • Directed and validated the initiatives in the e-Gov practice and won strategic deals by pitched tactical pricing and formulated RFPs.• Collaborated with: i) Big System Integrators to enter into e-Gov domain of custom solutions.ii) Potential partners for developing, customizing and implementing turnkey Online Custom Applications for Excise Dept., Municipal Corporation, Indian Army, Mines & Geology Dept. and Others. • Identified potential implementation partners for custom based e-Gov solutions.• Channeled business engagements with institutes such as IIT - Bhubaneswar, Punjab University, Guwahati University, NIT - Rourkela, to name a few.• Accomplished turnkey automation projects for Indian Army, Air Force and State Health Department. Show less

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  Kalinga Software Private Limited

  Jul 2009 - Jun 2013

  VP Marketing

  • Leading ERP and Education Consulting SBUs for the organization.• Created strategic roadmap to align the product development lifecycle with market needs.• Pioneered revenue sharing tie-ups to expand the network of established brands for product launches.• Initiated direct tie-ups with Business Partners of established brands.• Distinguished between different Partners through existing network to nurture international market.• Enhanced geographical foot print with different Partners and Brands.• Successful business relationships with IBM, HCL, Oracle & other Business Partners in Northern and Eastern India.• Directed multiple Channel Partners, Consortium Partners and Influencers in specialized domains.• Closed ERP & Edu-Con deals worth 6 Million USD for indigenous Java based management solution.• Increased sales by 20 % year on year for four consecutive years, through tapping the right set of clients and helping grow annuity business. Show less

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  Lighthouse Info Systems Pvt Ltd

  Jul 2013 - Jul 2014

  Senior Vice President

  • Leading the Sales and Solutions vertical for the organization.• Client engagement for solution conceptualization, at pre-SRS level with respect to client requirements.• Cross-team offshore/onsite coordination for delivery, establishment and management of strategic client relationships.• Strategic planning, target setting and effective utilization of the CRM system.• Creating and mapping the marketing strategies with the overall vision and goals of the organization.• Front ended sales for Oracle Technology solutions for SMEs in manufacturing solutions practice.• Setting team targets and helping them achieve individual as well as team targets.• Account Mining and strategies for cross-selling and up-selling. Accelerated customer retention efforts to achieve 40% growth in existing portfolio. Show less

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  Capgemini

  Jul 2014 - Jun 2021

  • Customer management and new business identification in the areas of IT Advisory- Technology Transformation, Digital, Cloud, Technology, Transformation, and CEOs in different verticals.• Managing sector P&L, key project delivery, financials, and successful acquisition of new logo and transition sales into delivery. • Develop industry-focused strategies and go to market for various industry vertical solutions. • Market Positioning of Capgemini Consulting and IT Capabilities to existing and new clients.• Working closely with sub-sector heads to develop business strategy and ensure compliance throughout the year.• Continuous interaction with customers, prospects, channels, marketing, presales, and lead generation arm. • Managing end to end engagement and play a trusted IT advisory role to the customer. Show less • Managing Regional and Strategic Sales along with Account management in the areas of Digital, Cloud, Technology, Transformation and COEs in different verticals.• Acquiring new clients in line with organizational vision and goals.• Spearheading the Strategic Captives / Global-in-Centers business for clients in the Telecom, Manufacturing, and Technology Consumer Goods industries.• Ensuring planning and roll out of robust business plans for revenue generation, base management and market development into captives.• Introduced new offerings that catapults clients Run the Business [RTH] and Change the Business [CTB] initiatives like Automation, AI, Digital, Agile, DevOps and Cloud requirements.• Establishing effective relationships and collaborating with CEOs, CFOs, CIOs, IT Directors and Procurement Leads within the organization for developing win-win deal propositions.• A trusted advisor relationship with key customer stakeholders and executive sponsors, managed people, processes, strategic initiatives and skill development. Show less • Effectively planning of sales strategies, target setting, developing & incorporating pricing and successfully pitching of services and COE models.• Proactively assessing, clarifying, and validating customer needs on an ongoing basis.• Ensuring on time and proficient delivery of solutions in line with client’s requirements and objectives.• Reviews with internal and external stakeholders on a monthly/quarterly basis to share progress on initiatives.• Collaborating with recruitment team for resource management, capacity planning, forecasting and monitoring adherence in line with the plan.• Analyzing the bench data including aging. Presenting and implementing structured action plans to management for improving bench utilization and reducing revenue leakage due to resource unavailability.• Actively involved in Project Contribution monitoring and enhancement: Identifying areas of improvements for revenue leakages, Pyramid imbalance, unplanned ramp downs by customers.• Coordinating & networking across multiple functions of recruitment, finance, HR, sales, practice and delivery teams for effective / efficient execution.• New Strategic engagements in the cluster 2016 - 2017 with revenue growth of 30%. Show less

  • Director

    Jul 2019 - Jun 2021

  • Regional Cluster Sales Lead - West & North

    Nov 2017 - Jun 2021

  • Senior Manager

    Jul 2014 - Oct 2017
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  PruTech Solutions, India

  Aug 2021 - Jan 2023

  Vice President – India GCC Head & Domestic Market

  • India GCC Head driving new business identification in the areas of Digital Cloud and Transformation in different client verticals • Focusing on digital transformation, innovation, and customer centric strategies to help our clients in India drive value and improved experiences

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  Quest Global

  Jan 2023 - Oct 2023

  General Manager – India GCC Head – Aero & Energy Verticals

  • Responsible for growing the footprint in some key verticals like Aero and Energy • Responsible for P&L management, building and scaling existing relationships, and new business identification in the areas of Digital Transformation & Emerging Technologies • Creating and implementing strategies for scalability, efficiency, and growth in a cross-functional service delivery centre • Managing the budget and monitoring the financial health of the business• Reviewing and improving organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes• Responsible for client value creation, client relationships, collaborating with partners and talent development Show less

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  Deloitte

  Oct 2023 - now

  Director - Chief Growth Office

  • Responsible for building and scaling existing relationships in across sectors in Named accounts • Responsible for Hunting & Managing Strategic Accounts through New Logo Acquisitions