Erika P.

Experience

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  Congressional Hispanic Caucus Institute (CHCI)

  May 2020 - Jul 2020

  Congressional Intern

  - Organized a Community Ambassador virtual event “COVID-19 in Prisons Webinar”, a panel discussion on the pandemic impact on the Floridian incarcerated population with over 100 attendees- Interviewed subject matter experts, including the Florida State University’s Chief Medical Officer, a Broward County State Attorney candidate, and the Director of Miami non-profit Exchange for Change - Conducted legislative research on criminal justice reform and racial discrimination- Wrote and presented a policy brief exploring racial bias policing and prison sentencing- Participated in weekly graduate-level seminars provided through The Cisneros Hispanic Leadership Institute and facilitated by a faculty member at The Trachtenberg School of Public Policy and Public Administration, The George Washington University. Show less

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  JPMorgan Chase & Co.

  May 2021 - Aug 2021

  Control Management Intern

  Summer Intern: Consumer and Community Bank, Controls Team (May 2021-August 2021)- Orchestrated the creation of a customized control tracking tool for 2022 internal risk assessments, focused on bolstering data encryption and fraud detection, resulting in enhanced regulatory compliance.- Synthesized comprehensive reports on fraud prevention, discovering internal unauthorized data access.- Redesigned training for an organization-wide program on data risk management policy and standards.

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  JPMorgan Chase & Co.

  Jul 2022 - May 2024

  Rotation 3: Corporate Investment Bank, Payments Product Management (December 2023-May 2024)- Revamped user interface for an internal client servicing application by translating user needs through journey mapping and user research for the Universal Search feature.- Captured and managed requirements in Jira, documenting epics and user stories to align with business goals discussed in daily standups with engineering and design teams.- Supported merger integration for J.P. Morgan and First Republic Bank, merging data from 19 million clients into the servicing application via API-driven data fusion.Implemented a Product Requirements Document (PRD) to align engineering stakeholders and user representatives, setting clear milestones for the product roadmap. Show less Rotation 2: Corporate Investment Bank, Payments Product Marketing (April 2023-December 2023) - Built Adobe Analytics dashboards to monitor company-wide landing pages, conducting monthly trend analyses that increased lead conversion by 10%.- Optimized product strategy through insights from a market demand dashboard, expanding Cross-Currency Solutions in healthcare and retail industries and uncovering new buying center opportunities.- Co-led strategy for Money20/20, coordinating with C-Suite leadership to showcase fintech solutions, resulting in 964 post-event surveys and over 390,000 LinkedIn impressions.- Promoted adoption of Adobe Workfront by identifying implementation roadblocks and delivering milestone-driven training on project tracking, enhancing user engagement. Show less Rotation 1: Commercial Bank, Proposal Team (July 2022-March 2023)- Led the RFP Scoring Engine Project to streamline the assessment of public sector leads, introducing a winnability score based on historical data to aid Treasury Management Officers in decision-making.- Developed a competitive intelligence framework for RFP responses, providing tools for regional client analysis and enhancing future public sector sales strategies.- Advised on strategic pricing and solutions based on historical competitor behavior, supporting deal teams in optimizing proposals for higher win rates in the public sector. Show less

  • Product Management Analyst

    Dec 2023 - May 2024

  • Product Marketing Analyst

    Apr 2023 - Dec 2023

  • Proposal Analyst

    Jul 2022 - Mar 2023
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  Salarly

  May 2024 - now

  Product Manager

  - Managing the lifecycle of innovative payroll consumer loan products, steering them from concept to MVP launch and continuous improvement.- Developing the roadmap for a white space card product line, encompassing feature prioritization, pricing strategy, loyalty programs, and customer acquisition campaigns.- Investigating consumer insights and market trends to drive product differentiation for B2B and B2C segments, resulting in unique dashboard features and streamlined application flow enhancements.- Collaborating on designing and implementing out-of-home promotional campaigns, subsequently evaluating their effectiveness through cost per acquisition and conversion rate metrics.- Enhanced consumer experience by conducting A/B testing and implementing API solutions, driving an increase in user engagement and a reduction in customer complaints.- Implemented Agile and Kanban methodologies to guide a Spanish-speaking developer team, executing product strategy and crafting user-centric product experiences. Show less