Youssef Salem

Experience

• 

  Orange

  Oct 1999 - Apr 2001

  Sales rep Major customers

  Working in the distribution department as Major customers Sales rep♦- Responsible for account management for a specified number of customers (B2B) and plans, implements, controls and co-ordinates the sales activation activities for these clients in accordance with pre-determined sales targets♦- Responsible for Handling all problems and assure customer satisfaction♦- organize many Conferences and exhibitions to achieve the desired target of the company.

• 

  Vodafone

  Apr 2001 - May 2002

  Customer Service Representative

  ♦-Working as customer care representative in Vodafone service center, handle with the customer problems by the direct contact♦-Handling all problems and assure customer satisfaction.♦-Identify customer requirements and needs and suggest matching products and system.♦-Prepare daily and monthly sales reports to the top management.

• 

  Raya Holding

  May 2002 - Jun 2007

  Branch Manager

   Responsible for selling all mobile phone products. Responsible for achieving the branch target. Handling all problems and assure customer satisfaction. Identify customer requirements and needs and suggest matching products and system. Prepare daily and monthly sales reports to the top management. Coordinate corporate sales to achieve the branch target during big companies and organizations

• 

  Saad Specialist Hospital

  Jul 2007 - Apr 2012

  Marketing & Sales Rep’s supervisor

  Responsible for account management for a specified number of customers (B2B) and plans, implements, controls and co-ordinates the sales activation activities for these clients in accordance with pre-determined sales or patient volume targets. Responsible for overall activities of the account i.e. to make regular visits, deliver promotional materials, update clients on new services or changes in service provision, promote and monitor customer account performance in terms of patient volume share targets, maintain a logbook of complaints and successful resolving of complaints. Engage in account management activation activities viz. arrange in-service presentations by SSH doctors to company physicians, invite company physicians to SSH CME’s or special events. Maintains updated list VIP members and facilitates successful VIP visits to SSH. Maintains records of all communication with or related to the client in a formal filing system. Submits written reports on customer visits, targets accomplished, relevant market information and problems solved. Prospects or refers for prospecting to the appropriate marketing sales representative, potential new customers according to criteria that have been formulated by SSH management and/or follows up on pending accounts with the objective of successful contract finalization Show less

• 

  Al-Shifa Medical Syringe Mfg. Co.

  May 2012 - Apr 2014

  Central Region sales Manager

  Fully responsible to opening new markets in the Central Region with top hospitals and medical companies and pharmacies. Fully responsible to follow-up of daily direct purchase order for existing customers. Fully responsible to follow-up all tenders issued in the Central Region. Fully responsible for marketing research about prices and product quality competition for our products in the market. Fully responsible for solving all customers problems. Represent company in all medical conferences and seminars in Riyadh. Responsible for monthly target Send a weekly report on what has already been achieved Show less

• 

  ADAA Medical Service Co. ( Medical Disposable and Devices)

  May 2014 - now

  Sales manager

  Management and implementation of marketing and sales for all products and company services Marketing research and detailed studies for all products prices, competitors, market needs, requirements. Continuous communication with all customers to ensure complete satisfaction Continuous coordination with all departments to ensure achievement the sales objectives Monitoring and evaluation of sales team performance Definition the sales targets and support permanent and guidance sales team distributed Customers to sales team in the best approach and dynamically. Review and assessment the sales target with Director General. Analysis of the reasons for loss of opportunities and develop solutions continuously to raise the success rate. Provide weekly reports on the activities / products / results / achievements / each compared with the target customers and products Have a good relation with all military hospital in Eastern and Central Region Have a good relation with all private hospitals and pharmacies in Eastern and Central Region Follow-up government tenders & direct purchase increase the consumption of my product by 50% in my first year Daily meeting with sales representative to follow up what has been achieved Double visit with sales representative to follow up sales areas Fully responsible to solving all customers problems. Make full coverage in my area. Show less