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Sierra Flood

Visual Merchandiser

41 followers

Chambersburg, Pennsylvania, United States

Connect with Sierra Flood to Send Message

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Timeline
About me
Seasoned Customer Service Manager
Education
- Caroline Center
  2016 - 2017
  CNA AND GNA CNA AND GNA
  Activities and Societies: none I completed a 40 hour clinical trial week
- Glen Burnie High School
  2006 - 2009
  High School Diploma General Studies
  Activities and Societies: i was the front office assistant i learned all my general education
- The Johns Hopkins University
  -
  Contact Tracing Training
Experience
- Forever21
  Jan 2010 - Jun 2012
  Visual Merchandiser
  Demonstrated use and care of merchandise.* Responded to questions regarding the store and its merchandise.* Rearranged store and handled price changes following company’s visual outlook.
- Nordstrom
  Mar 2013 - Jun 2014
  Sales Associate
  Provided excellent service to customers and established positive relationships onbehalf of the store.• Recognized as a top employee and promoted within company• Mastered company procedures and policies
- Nordstrom Rack
  Jun 2013 - Nov 2015
  Customer Service Assistant Manager
  Consistently improved customer satisfaction through expert resolution ofconflicts, issues, and concerns.* Trained new employees and mentored through probationary period.* Suggested employee relations improvements that reduced employee turnover onall shifts.
- EaRN | Employment and Resource Network
  Feb 2017 - Nov 2018
  Volunteer
  currently helping community members seek job employment , build resumes and prepare for interviews.
- Merakey
  Nov 2018 - Nov 2019
  Direct Support Professional
- Insight Global
  Sept 2020 - Feb 2021
  Contact Tracer
- Disabled Veteran Solutions
  Aug 2021 - now
  Customer Service Representative
Licenses & Certifications
- CPR & AED
  American Red Cross Training Services
Volunteer Experience
- job coordinator
  Issued by Career Link on Jan 2017
  Associated with Sierra Flood