Robin Thibeault

Experience

• 

  State Street

  Jul 2000 - now

  Business Finance leader in Client & Competitive Analytics Center of Excellence responsible for providing data analytics and reporting of corporate pipeline, net new business trending and new assets under custody/administration to CEO and senior business leaders across global business units. Consultant to Salesforce.com Admin Team evaluating current functionality and recommending changes to improve revenue analytics data quality and reporting solutions. Oversee adherence to Sarbanes-Oxley regulations associated with revenue and asset information. Manage team responsible for completion of ad-hoc quantitative reporting requests associated with completion of RFPs, external surveys and internal sales and financial presentation materials. Show less Senior leader in successful implementation of two global client relationship management systems (Global Center & Salesforce.com) from business requirements to end user adoption and support. Participated in select committee developing new strategic direction for key division within company. Collaborated with legal, compliance and data privacy executives to identify and develop risk mitigation solutions to ensure adherence with local country regulations and guidelines for data management. Developed security model to ensure appropriate access to information and that the level and types of information requested and provided align with legal and compliance guidelines and risk excellence model. Liaise with multiple departments (IT, Finance, Legal, Compliance, Sales, Business Unit Operations) on development and implementation of system enhancements to maximize productivity, reduce expenses and improve service quality for internal customers. Partnered with Procurement and Corporate Information Security to complete third party vendor risk assessments and Information Security Risk Management Program (ISRMP). Analyze processes and recommend solutions that align with business needs and drive operational efficiencies. Manage testing, quality assurance, implementation, planning and maintenance of CRM system. Directly managed, coached and mentored staff responsible for data integrity and operational support for global CRM platform. Maintain high quality documentation and Standard Operating Procedures of all key tasks. Show less Recruited to join team responsible for creating strategy, assessing business needs and fostering user adoption for internally developed global CRM platform. Managed business analysis effort including production of business and system requirements documentation. Collaborated with compliance and legal teams to ensure data privacy and confidentiality regulations were identified and addressed in order reduce risk. Provided recommendations to senior management team on resource positioning and prioritization of end user requests to streamline execution of release management strategy. Led and coached team of business analysts in test case development and execution methodology. Created educational materials and trained senior level executives on new technologies. Show less

  • Vice President, Global Operations Risk Management

    Sept 2017 - now

  • Vice President, Corporate Finance

    Jul 2015 - Sept 2017

  • Vice President, Global Business Reporting

    Jul 2008 - Jul 2015

  • Assistant Vice President, Global Business Reporting

    Jan 2005 - Jul 2008

  • Assistant Vice President, Global Marketing

    Jul 2000 - Dec 2004