John Rey Ilan

Experience

• 

  Mandata Corporation

  Jun 2015 - Mar 2016

  Junior Cobol Programmer

  This role allowed me to build a strong foundation in mainframe development while enhancing my analytical and problem-solving skills in a structured programming environment.As a Junior COBOL Programmer, I contributed to the development, maintenance, and optimization of COBOL-based applications, ensuring efficient business operations in legacy systems. My responsibilities included:COBOL Development & Maintenance: Assisted in writing, testing, and debugging COBOL programs for financial, banking, and enterprise applications.Code Optimization & Debugging: Analyzed existing COBOL programs, identified inefficiencies, and applied enhancements to improve performance and reliability. Troubleshooting & Issue Resolution: Investigated system errors, performed root cause analysis, and provided timely solutions to ensure seamless application functionality.Documentation & Compliance: Created and maintained technical documentation, adhering to coding standards and best practices for maintainability and regulatory compliance.Collaboration & Learning: Worked closely with cross-functional teams, including business analysts to understand requirements and ensure accurate program functionality. Show less

• 

  Starbucks Philippines

  Oct 2016 - Jun 2018

  Shift Supervisor

  This role strengthened my leadership, problem-solving, and multitasking abilities, equipping me with the skills to excel in high-energy and customer-focused environments.As a Shift Supervisor at Starbucks, I played a key leadership role in delivering an exceptional customer experience while ensuring smooth daily operations. My responsibilities included:Team Leadership: Guided and motivated a team of baristas, ensuring efficiency, teamwork, and high morale during shifts. Provided training and mentorship to maintain Starbucks’ service and quality standards.Operational Excellence: Managed store operations during shifts, including opening/closing procedures, inventory control, and ensuring compliance with safety and cleanliness protocols.Customer Experience: Created a welcoming environment by delivering outstanding customer service, handling complex orders, and addressing guest concerns to enhance satisfaction and loyalty.Sales & Performance: Assisted in achieving sales targets by driving suggestive selling, managing promotions, and ensuring product availability. Cash & Inventory Management: Oversaw cash handling, reconciliations, and inventory monitoring to minimize loss and maintain operational efficiency.Problem-Solving & Decision-Making: Quickly resolved operational challenges, handled customer complaints professionally, and adapted to a fast-paced environment. Show less

• 

  Accenture

  Oct 2018 - Jul 2021

  Software Engineer

  Responsibility/Accomplishment:-Software engineering, Scripting and Automation; Act as a software detective, provide a dynamic service identifying and solving issues within multiple components of critical business systems/Architecture and design for Business development/Responsible for project lifecycle, including analysis, design, development, implementation, and enhancement/Configure business processes based on defined business requirements.-Develop programs based on design and requirement specifications.-Create test specifications and execute testing.-Technical architecture including team coordination between other teams Show less

• 

  Fujitsu

  Jul 2021 - Jan 2025

  Application System Engineer/Consultant

  Responsibility/Accomplishment:-Best project awardee for two consecutive quarters for FY23.-Most Outstanding Employee: Accountability Core Value FY23 Q3 -JLPT N4 certification-As a Team Lead, Develop programs based on design and requirement specifications/Create test specifications and execute testing/Conduct review of technical work outputs/Bug fixing; Enhancements; Handling change requests/Provide project reports to client, and GDC management.-Established process for continuous improvement by helping teams to identify possible improvements and creating a CI register that monitored all the improvements being done and as a result, CI tools were created which generated millions in savings. -Performed tasks for the largest Japanese electronics manufacturing company such as operation, maintenance and enhancements and did not receive any escalation from the client. -Part of the maintenance team that established operation and maintenance tasks using technologies such as Oracle, SQL Server, Unix, SSIS and Azure cloud services. Show less

• 

  Yondu, Inc.

  Dec 2024 - now

  Senior Software Engineer

  Currently at Mynt/Gcash project