Sourav Kumar

Experience

• 

  Indian Oil Corp Limited

  Jun 2018 - Jul 2018

  Summer Intern
• 

  Intechglobe

  Jul 2020 - Apr 2024

  • Elicit & Translate Business requirement to User Stories\BRD\FRD• Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling)\Flow charts• Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy• Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions• Prioritize Requirements using MOSCOW and Business Value methods• Deliver Requirement documents like BRD\FRD\Use Case\Process Flow\Change Requests\ Traceability Matrix• Communicate clients business requirements by constructing easy to understand data and process model• Involved in creating wire-frames and mock ups for the system • Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients• Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of the application• Act center point of contact for all project activities liaising with Delivery Managers & Product owner.• Analyze test plans and test cases developed by testing team to make sure all requirements have been included in the scripts and tested properly Show less • Delivering client support and maintenance services, including conducting demo sessions.• Gathered data, analyze new products and services to unveil competitive and industry insights to drive revenues.• Formulated business plans and established key performance indicators (KPIs).• Collaborated with stakeholders and clients to model and document goals, maintaining transparent communication to meet deadlines. Designed and analyzed surveys for client and staff assesment. Show less

  • Business Analyst

    Jan 2022 - Apr 2024

  • Associate Business Analyst

    Jul 2020 - Jan 2022
• 

  EVERSANA

  Apr 2024 - now

  Business Analyst -Implementation

  • Identify opportunities to improve existing processes and workflows. • Recommend and implement solutions to enhance efficiency and effectiveness. • Configure and customize software/systems to meet specific business requirements. • Develop and execute test plans to ensure systems meet quality standards. • Troubleshoot and resolve issues that arise during or after implementation.