Md Arifur Rahman

Experience

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  HSBC

  Jul 2010 - Sept 2010

  Intern at Retail Banking and Wealth Management

  I worked in the capacity of a Intern where I support Branch Banking under Retail BankingA number of my responsibilities include:* General Banking Operation* Customer Relationship Management* Administrative and Documentation Responsibilities* MI & Report Preparation

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  HSBC

  Dec 2010 - Jan 2024

  • Investigating all major cases of actual or alleged financial crime, including Fraud, AML, Sanctions, Anti-bribery & corruption as well as internal investigations. Provide Senior Management (MLRO/DMLRO/Head of Compliance) with details of investigations and their findings. Weaknesses identified in management and control processes are reported upon, along with the provision of recommendations to limit future potential losses. • Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. • Conduct Financial Crime Analysis within country as per risk typology, event based trigger or proactive analysis of certain risks as per ASP report. Perform risk assessment and identify the country control environment. Prepare report on country risk score to stakeholder, senior management and governance committee. • Reassess the financial crime risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. • Review and challenge both local and global models and act as subject matter expertise (SME) on Compliance models. Review and challenge both local and global models and act as subject matter expertise (SME) on Compliance models. Review and challenge both local and global models and act as subject matter expertise (SME) on Compliance models. • Drive, shape and lead a range of analytics and Transaction Monitoring projects, ensuring the timely and accurate delivery of these projects for multiple stakeholders across the organization. Show less Key Functions: Planning, implementing and overseeing risk-related programs. Creating and coordinating proper reporting channels for Financial Crime Compliance issues. Developing company compliance communications. Coordinating and scheduling required compliance training for employees and prepare advisory notes. Key Deliverables• Conduct investigation of cases triggered from Anti Money Laundering (AML)/Counter Terrorist Financing (CTF), Fraud, Bribery & Corruption, Sanctions, Trade Based Money Laundering, and report to Bangladesh FIU regarding the findings. Identify department weakness and laps of control, make referrals to management and awareness creation as preventive measure. • Supporting Senior Managers, Deputy Money Laundering Risk Officer (MLRO) and Head of Financial Crime on investigation and policy decision making, preparing governance forum papers, brainstorming ideas about work management monitoring performance. • Support and participate in key compliance initiatives, lead compliance projects and deliver training to team from Countries and HSBC Regions/Group as per directive of AML Manager. Acting as steward of country Transaction Monitoring (TM). • Working with Policy team to interpret the AML, Investigation and TM policies generated from Regulator and Global Policy team, accordingly provide advice, guidance and policy interpretation to team and management for effective implementation and adherence. • Assessing quality of cases through Quality Assurance process, analyze the KPI/KRI to identify any root cause and determine PTG, and ensure all records are documented for audit reference. Show less Key Functions: Handling cash management operations, overseeing account administration, reviewing and implementing improvement in cash management, and ensuring financial obligations are met by the organization. Assuring that the organization adheres to the company policies and procedures; completes all cash management documentation for different departments; prepares reports and proposals for cash management improvement. Key Deliverables• Supervise, Control and plan the financial operations relating to Cash Handling.• Cash Management through effective cash planning for corporate clients, requisition from corporate clients, branches and ATM department, arrange fund from central bank as per requisition and arrange delivery with effective control.• Conducting reporting and oversight of cash operation for business decision and General Ledger & Suspense Accounts monitoring, review and reconciliation, reporting to Finance through Assure net (internal reporting) on a monthly basis. • Cash Handling service review, identify new scope of improvement of service and conduct analysis.• Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators.• Regular visit and meeting with service providers and central bank to ensure smooth service to both internal & external customers. Show less HSBC in BangladeshHSBC opened its first branch in Bangladesh in 1996. It offers a range of financial services in Bangladesh including commercial banking, consumer banking, payments and cash management, trade services, treasury, and custody and clearing.I worked in the capacity of a Officer where I support Vendor Management and Project Management under Service Delivery, Operations. A number of my responsibilities include:* Manage the relationship with a number of key vendors, ensuring contractual responsibilities are upheld through effective monitoring of service level agreement and escalation of issues. * Facilitating best operation practice through BRCM thematic review, group & local audit findings* Ensures standard of performance and service delivered by vendor continues to meet HSBC and customer requirement (KPI and SLA of are met) in line with the best place to bank strategy.* Vendor MA & RCA review and SME endorsement, tracking of control gaps, regional update of contract and vendor issues, invoice and cost monitoring with coordination with business units. * Holding periodic operational, strategic and performance meeting and visit to vendor sites to ensure operation control and efficiency of vendor operation* Review, recognize and implement opportunities to drive down costs, by eradicating unnecessary process and exploring opportunities for further outsourcing. * Deliver department business plan in line with bank strategy and act as a single point of contact for invoice and contract analysis, business user department, procurement, regional supplier management team, BRCM and group audit.* Close interaction with business user units to monitor and review vendor operations and handle query, receive feedback and escalate issues where applicable. * Review, recognize and implement opportunities to drive down costs, by eradicating unnecessary process and exploring opportunities for further outsourcing. Show less Key Functions: Responsible for the administration of the Bank’s Automated Teller Machine (ATM) products, services and related systems by working closely with vendors, management, and regulatory authorities regarding ATM placement. Manages network relationships and oversees transaction routing. Key Deliverables:• Cash Management through effective cash planning for ATMs, analyzing trend of cash disbursement through ATMs and MI reporting, Daily Card embossing, ATM Card report preparation, document tracker and delivery to customer through courier. • ATM performance review and periodic visit to ATMs and reporting to stakeholders, investigation for fraudulent activities finding root cause and reporting accordingly• Local and International Credit Card Operation through assessment and processing of credit card application of corporate customers, bill payment, query handling and dispute settlement.• 24/7 customer handling of ATMs issues and lost ATM Card Report.• Day to Day VISA Transaction preparation, reconciliation & reporting and direct correspondence with Hong Kong Global ATM team, Dhaka Nostro Team and Local VISA agent for daily HKD and BDT entry passed against ATM transaction. Show less

  • Vice President at Major Investigation, Risk & Compliance

    May 2022 - Jan 2024

  • Assistant Vice President at Financial Crime Investigation, Compliance

    Sept 2017 - May 2022

  • Officer at Cash Management & Project Management

    Jan 2014 - Aug 2017

  • Officer at Vendor Risk and Project Management

    Aug 2015 - Jan 2016

  • Associate at Cards CoE

    Dec 2010 - Jan 2014
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  Al Marasi Buildout

  Apr 2021 - Apr 2023

  Account Officer

  Key Deliverables • Maintain data integrity and accuracy of Al Marasi financial accounting function including payroll processing and funding programs resulting in timely functional and statutory reporting to both external bodies and internal management. • Prepare forecasts, budgets and actual reports as required by the CEO and GM, ensuring both monthly and annual accounts satisfy Al Marasi financial policies, internal controls and audit standards.• Conduct payroll duties and review workers’ compensation claims. Additionally, the role may be required to participate in general shared responsibilities from time to time or as requested by GM. Show less

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  Standard Chartered

  Jan 2024 - now

  Senior Manager at Product Monitoring and Management (PMM). Financial Crime Surveillance Operation

  - Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCSO BD processes.- Manage and protect business as usual (BAU) capability during change programmes, as well as during the execution and delivery of the Remediation initiatives through project phase and into BAU.- Responsible to regularly validate department operational risk controls and confirm the accuracy of controls effectiveness and meet Group OR expectations.- Implement and review System change management, Business rule validations, Enhancements and Detection Scenario implementation. Keep the change trackers up to date and circulate necessary MI reports periodically.- Responsible in reviewing control reports, exceptions and record the findings. Escalate to right channels and track until closure. Follow change management procedures and implement production changes with respect to Scenario amendments / watch list with all controls.- Implement risk recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.- Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.- Analyze significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions.- Track significant issues arising from FCSO metrics, Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.- Analyze and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCSO function. Show less