Gary Breashears

Experience

• 

  Sprint

  Dec 1999 - Feb 2009

  • Maintained baseline versions of production code ensuring source code integrity via utilization of CM versioning tool WINCVS.• Built and maintained Windows environments on VM Ware slices, Oracle database instances, Cold Fusion and JRun servers. • Maintenance of Java/VB/Cold Fusion software, environments, and databases.• Maintain connectivity for Windows based Cable application with at least 10 external applications.• Worked with System Architects and Development to set up and configure Windows based environments that will be used throughout the lifecycle of a project.• Worked together with software developers to build and deploy code and Oracle database changes into Windows regions.• Migrated tested code into production environments. Coordinated with several internal teams to ensure quick and standardized code migrations. Show less • Developed test plans and tested new feature functionality for systems which monitor ATM, Frame Relay, SS7, iDEN, SONET, MAN and other networks for alarms and provided configuration management capability.• Configured and maintained environments for software for 3rd party software and in-house developed software.• Performed integration and regression on web GUI interface for internal customers.• Experience using Tandem, WinRunner, and TestDirector• Reviewed vendor documentation to ensure feature functionality requirements were delivered.• Developed and maintained Test User Guides for departmental training.• Work daily with the developers and test engineers to take projects through the software development life cycle.• Assisted with the creation, formalization, and widespread communication of project entrance and exit criteria.• Utilized Configuration Management (CM) code versioning tool and ticket tracking system to manage project tasks.• Provide 2nd level technical support within organization for environment builds and production code migrations. Show less • Analyze, create, and manage the implementation of complex plans realigning the network via cost saving consolidation projects or optimizing network survivability by moving embedded base customers to SONET rings.• Resolving jeopardy situations with internal and external customers.• Worked with Local Exchange Carriers to schedule realigning for minimal impact on customers.• Proactively managing circuit rearrangements to ensure project deadlines are maintained, annual cost savings are maximized and the network is optimized.• Used Microsoft Access to maintain database for scheduling of realigning of facilities. Show less

  • Application Developer II (Environments and CM)

    Oct 2007 - Feb 2009

  • Applications Engineer II - QA

    Apr 2001 - Oct 2007

  • Access Implementation Analyst (Access Management)

    Dec 1999 - Apr 2001
• 

  Openet

  Dec 2010 - Dec 2018

  Led and managed geographically dispersed system test team to ensure delivery of high-quality software products and solutions. Maintained and improved QA processes, implemented best practices, and fostered culture of quality and continuous improvement within organization. Developed and executed strategies, automated/manual test plans, and test cases to validate functionality, performance, and reliability of software products prior to UAT. Assessed and improved QA processes, tools, and methodologies to enhance efficiency, effectiveness, and overall product quality. Tracked test defects and collaborated with development on delivery of fixes. Reported on QA activities, test results, and progress for transparency and accountability.Page 1 | 2● Managed and maintained test case repository for future regression test suite to ensure quick and efficient testing.● Headed QA team in delivering multiple high-quality software releases within tight timelines, ensuring minimal defectsand customer complaints. Show less Coordinated with customer project manager as well as operations team to meet project deadlines. Consulted with client and effectively resolved all queries/concerns while providing updates on project’s progress. Managed seamless availability of project resources for smooth workflow and headed scheduling of maintenance window migrations for timely releases into production environment. Identified issues, conducted root cause analyses, and expedited resolution of high-severity production issues. Led official handover to support after project completion.● Implemented project management best practices to improve overall project efficiency and team productivity.● Resolved critical project issues, resulting in minimal impact on project schedules and deliverables. Show less Planned, developed, and executed detailed test strategies, policies, plans, and cases based on project requirements and technical specifications. Conducted regression testing of software solution to verify upgrades for RedHat, Oracle, Java, and hardware as well as support migration to Veritas. Consulted with clients to identify specific issues with software and resolved all issues during UAT phase.● Initiated as the primary tester at Openet for this account. Established a full test suite and skillfully trained the team, resulting in a promotion to QA Manager. Show less

  • QA Manager

    Apr 2012 - Dec 2018

  • Technical Project Manager

    Apr 2012 - Oct 2012

  • Senior Software Engineer - QA

    Dec 2010 - Apr 2012
• 

  Openet

  Aug 2019 - Jun 2021

  Senior Support Engineer

  Delivered expertise as crucial member of technical support team and provided advanced technical assistance and expertise to customers as well as internal stakeholders. Managed all aspects of policy enforcement and database applications for various clients. Identified and analyzed root causes of data, configuration, and code issues while employing problem-solving skills and research to deliver accurate and effective solutions. Supported, effectively maintained, and tactfully evolved existing production processes. Oversaw multiple projects simultaneously and prioritized tasks as per evolving priorities to meet clients' requirements and ensure timely project completion.● Setup, monitored, and analyzed OS monitoring system for client Grafana dashboards, including GPG encryption setup.● Assumed prominent role in managing critical severity 1 incidents for my accounts as well as those outside of my directresponsibility.● Collaborated with vendors to ensure customers' software stack consistently operated at peak performance levels. Show less