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Roxana Dedulea

Roxana Dedulea

Technical Support Specialist

Followers of Roxana Dedulea663 followers
location of Roxana DeduleaCluj-Napoca, Cluj, Romania

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  • Timeline

  • About me

    Key Account Manager | Client Engagement @rinf.tech

  • Education

    • Forensic science and criminal law UBB Cluj-Napoca

      2012 - 2013
      Master’s Degree Criminalistics and Criminal Science

    • Law University UBB Cluj-Napoca

      2008 - 2012
      Bachelor’s Degree

    • Faculty of economic science and business management (FSEGA) UBB Cluj-Napoca

      2008 - 2011
      Bachelor’s Degree

    • Neues Gymnasium Oldenburg

      2005 - 2006
      High School

  • Experience

    • Sykes Enterprises, Inc.

      Sept 2014 - Feb 2015
      Technical Support Specialist

      1st level IT&Helpdesk support for 1&1 Germany.

    • BOMBARDIER

      Feb 2015 - May 2016
      Human Resources Specialist

    • NTT DATA Romania

      May 2016 - Apr 2024

      Software development projects Business Development, Sales & Account Management in the DACH region. Managing clients and accounts from several industries.Focus on Automotive. Incident-, Change- and Release Management in various Automotive projects.2nd level 24/7 AMS support.Organizational Change Management.Office administration.

      • Project Manager

        Nov 2022 - Apr 2024

      • Account Manager & Business Developer

        Apr 2019 - Apr 2024

      • Scrum Master

        Nov 2022 - Apr 2023

      • Information Technology Consultant

        May 2016 - Apr 2019

    • Rinf.tech

      Apr 2024 - now
      Key Account Manager | Client Engagement

  • Licenses & Certifications

    • Deutsches Sprachdiplom

      Kultusminister Deutschland

    • Software Quality Assurance

      Scoala Informala de IT