Thajudeen M

Experience

• 

  Agate Duty Free Sdn. Bhd.

  Dec 1989 - Apr 1992

  Asst. Store Keeper

  • Handled day-to-day contingencies to maintain smooth flow in sales operations• Prepared weekly and monthly service level reports to Customs authority and Sales Manager• Prepare a daily check list report and highlighted discrepancies, if any• Handled stock card update for all duty free and dutiable goods• Documentation work for Custom and Company HQ for goods transfers

• 

  Al Makamin Comm. Projects Co. Ltd.

  Jun 1994 - Feb 1996

  Administrator (Oil & Gas Division)

  • Prequalification & Registration process with Oil companies (i.e. Adnoc, Zadco, Gasco & Adma-Opco)• Preparation of Weekly & Monthly reports of the enquiries received quoted and regretted.• Order processing and Sales co-ordination, for all products/services offered to customers• Maintain record of all Incoming and Outgoing Mails, Faxes and Couriers• All Office routine works such as filing & General Administration

• 

  WS Atkins & Partners Overseas

  Mar 1996 - Oct 1996

  Recruitment Executive (Structural Engineering)

  • Registration and Receiving enquiries from Oil field recruitment sub-contracting departments.• Liaised with various Recruitment agencies, Advertising in local news papers, Research in existing data base.• Estimation, assessment and investigation of salary to pre-agreement with selected candidates.• Interview arrangements for candidates with end user.• Keeping updated records of enquiries and candidates details and CV’s in data base.

• 

  KPS

  Nov 1996 - Mar 2013

  • Direct and coordinate activities of departments concerned with the production, pricing, sales, and/or distribution of products.• Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.• Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials, and staff members as necessary.• Order processing and Sales co-ordination, for all products/services offered to customers.• Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.• Negotiate transportation rates or services.• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.• Liaising with Sales team, Vendors, Factories and Clients in order to serve in an efficient and economical manner.• Recommend optimal transportation modes, routing, equipment, or frequency.• Handling customer queries, advising cargo agents and customers on shipment arrivals / transit time.• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.• Supervise the work of logistics specialists, planners, or schedulers.• Responsible for formulation of various reports.• Implement specific customer requirements, such as internal reporting or customized transportation metrics.• Provided training and development for new team members from customer service department.• Plan and direct activities such as sales promotions, coordinating with other department heads as required. Show less

  • Operations Manager

    Jan 2006 - Mar 2013

  • Account Manager - Customer Relations

    Jan 2002 - Jan 2006

  • Senior Customer Service Executive

    Jan 1999 - Jan 2002

  • Customer Service / Administrator

    Nov 1996 - Jan 1999
• 

  Mobili Emirates

  Jun 2014 - Dec 2022

  Operations/Project Co-ordination Manager
• 

  Diamond Sword

  Mar 2023 - now

  Procurement Manager