Pushparaj Sinha

Experience

• 

  Dimension Data

  Mar 2016 - Jun 2018

  Senior Network Engineer

  Worked as L3 Engineer in TRG (Technical Resolver Group) Team at GDC (Global Delivery Centre) for Asia Pacific Clients in Shared support modelConfiguration, management and troubleshooting on network devices of multiple customers in shared support Proactive support to managed enterprise customers and doing Configuration management, Capacity management etc.Providing customer advocacy for documentation and timely resolution of issues, and for problem reproduction and escalationCoordination with OEMs for various escalated issuesCoordination with SDM/Customer for escalation free support Show less

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  IBM

  Jun 2018 - Dec 2020

  Infrastructure Architect

  Responsible for build activities and BAU support as part of Change the Bank & Run the Bank initiative for one of the leading banking group of Europe in their Data Center migrationConfiguration, management and troubleshooting on Nexus Switches in 2-Tier Architecture, VMware NSX and ACI solutions for their Software Defined Data Center environmentInvolved in LLD Preparation and review work for the entire settupCoordination with OEMs and Service Providers for various escalated issuesPerforming Resiliency checks and analysis with continuous improvement planInvolved in set up of cloud environment for this organization with hybrid design Show less

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  Honeywell

  Dec 2020 - Feb 2023

  Senior Network Analyst
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  NTT Ltd.

  Feb 2023 - now

  Technical Consultant