Sheila Schmitz

Experience

• 

  YMCA of Southwest Illinois

  Nov 2011 - Apr 2012

  Swim Instructor

  Taught children how to swim and what to do if they ever get in a boat accident. As well as kept my eyes out around the pool just in case an emergency happened.

• 

  YMCA of the Pikes Peak Region

  Apr 2012 - Aug 2012

  Swim Instructor

  I taught children and adults how to swim, and what to do if they are ever in a boat accident. As well as kept an eye on all children in the classes to make sure I would be able to step in and help if something bad were to happen.

• 

  Chick-fil-A-Franchise

  Apr 2012 - May 2015

  Team Member

  I took orders, filled orders, made sure orders are correct, gave orders to guests. I also made sure my area was clean throughout the day, and unloaded the truck three times a week. Even though I was never given the title of Manager I still did multiple manager duties such as, help plan what positions employees would be in, take care of guest issues, gave refunds when needed, and helped call people to fill a spot when someone called off.

• 

  Big R Stores

  Jan 2014 - Jun 2014

  Clothing Associate

  I made sure all of our products were organized properly, made sure area was clean throughout the day. Helped customers with different things such as, find products at other locations, fitting shoes, finding sizes, and getting the nice jewelry out for a customer.

• 

  Embassy Suites

  Aug 2014 - Sept 2016

  Front Desk Agent

  I check guests in and out and help them with many different things such as, finding somewhere to eat, what to do in the area, and how to get certain places. I also make reservations and take care of any issues that they guests may bring down to the front desk.

• 

  Tek Experts

  Apr 2016 - now

  Customer Advocacy Manager

  I am a one stop shop for our customers. If they have a problem with any of their products, they come to me and then I can get to the right people who can fix their problems.