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Markus Zuban

Markus Zuban

Research Assistant

Followers of Markus Zuban935 followers
location of Markus ZubanMannheim, Baden-Württemberg, Germany

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  • Timeline

  • About me

    Customer Service Manager at Orange Business Services

  • Education

    • Technische Hochschule Ingolstadt

      2011 - 2013
      Master of Business Administration (MBA) IT Management

    • Universität der Bundeswehr München

      2002 - 2006
      Engineer's degree Luft- und Raumfahrttechnik, Aeronautik und Astronautik/Raumfahrttechnik

    • Squared Online

      2015 - 2015
      Squared Online Certificate in Digital Marketing Digital Marketing

      Squared Online is the award-winning digital marketing leadership qualification for ambitious marketing managers, developed with Google.

    • University of Kent

      2012 - 2012
      Kent Business School Contemporary Intercultural Management Issues

    • Fernuniversität Hagen

      2010 - 2011
      Patent Engineer protection of industrial property

  • Experience

    • Universität der Bundeswehr München

      Jan 2004 - Apr 2006
      Research Assistant

      Atmospheric Entry Simulation and Visualisation, maintaing Radio Science Simulator, Matlab, Simulink

    • German Airforce

      May 2006 - Sept 2007
      Technical Officer

    • Cassidian

      Jan 2008 - Apr 2013

      Establishing and Operating Software Integration Test Environment, Software Requirements, Software Project Management, CORE Software Integration and Testing, Configuration Management, Project Management, Ada, C++, Serena Dimensions

      • Software Engineer

        Aug 2011 - Apr 2013

      • Software Integration and Testing

        Jan 2008 - Jul 2011

    • European Space Agency - ESA

      May 2013 - Oct 2020

      • IT Services Manager

        Feb 2018 - Oct 2020

      • IT & Communications Manager

        May 2013 - Oct 2020

    • Orange Business Services

      Oct 2020 - now
      Customer Service Manager

  • Licenses & Certifications

    • ScrumMaster

      Scrum Alliance
      Oct 2017
      View certificate certificate

    • ITIL(R) Foundation Certificate in IT Service Management

      QA Ltd
      Jun 2016

    • Patent Engineer

      FernUniversität in Hagen
      Sept 2011

    • Digital Marketing

      Squared Online
      Jan 2016

    • Six Sigma DMAIC Green Belt

      Thomas Sip Beratung
      Oct 2011