Laureen A. Ndeda

Experience

• 

  Kenya Industrial Research and Development Institute (KIRDI)

  Jun 2010 - Aug 2010

  ICT Intern

  • Computer assembly• User support• Web development• Networking• Computer software and Hardware• Printers Installation

• 

  Digital Opportunity Trust

  Nov 2011 - Feb 2013

  ICT Field Facilitator

  Community Facilitator• Community Empowerment• ICT Trainer• Business and Entrepreneurial Skills• Coach and Facilitator• MOODLE Platform.• DOT Advocate

• 

  Maseno University

  Jan 2013 - now

  • Advise the directorate on procurement of ICT equipment and infrastructure. I give recommendations on the best equipment and software to be procured through the formulation of ICT policies and structures to support ICT usage.• Oversee activities of the end-user teams and ensure that the ICT Directorate mandate is met in a concise and timely manner.• Implementing data backups and configuration of systems and applications.• Building rapport and relationship with stakeholders to understand stakeholder needs • Perform training procedures.• Manage the team workload and contribute to the development of work plans and team goals.• Perform routine audits of systems and software.• Budget planning, formulation, and procurement of ICT equipment.• Developed and implemented advanced system models to design ICT systems that align with the university's objectives and fully meet the needs of the user community.• Led the planning and execution of ICT infrastructural implementation projects, prioritizing necessary steps to achieve relevant and efficient outcomes for the university.• Implemented robust system security measures across all areas, safeguarding data and infrastructure from threats and vulnerabilities.• Ensured strict compliance with software licensing laws, managing software assets, and license agreements to prevent any legal issues.• Managed the preparation and negotiation of ICT-related contracts between the university and external entities, facilitating effective partnerships and collaborations.• Coordinated prompt disposal of outdated or non-functional assets, ensuring environmentally responsible and ethically compliant actions.• Created and managed service budgets, procurement plans, performance targets, and work plans to optimize resource allocation and project outcomes.• Produced comprehensive ICT project handover reports, evaluating project success and providing user manuals for newly implemented ICT upgrades. Show less -- Configuring LAN and WANs and VLANs.- Managing Switch Configurations.- User Support, repairing and managing Hardware and Software.- Performing routine audits of systems and software and backups. - Installing and configuring new hardware and software and answering technical queries.- Troubleshooting any reported problems, System configuration and System performance tuning. - Ensuring that the network infrastructure is up and running. - Management Information Systems (MS NAV) support- Applying operating system updates, patches, and configuration changes Show less

  • Senior Information Technology Officer

    Jan 2016 - now

  • ICT Officer

    Jan 2013 - Jan 2016

  • ICT Support ( Technical, MIS and Networks Deartments)

    Jan 2013 - Jan 2014