Afam Opene

Experience

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  Department for International Development (DFID)

  Jul 1999 - Apr 2001

  Bio statistician

  E. Data Analyst at DFID sponsored management project in collaboration with Ogun State Teaching Hospital, SagamuJob duties and accomplishments• Developed every tool for data gathering, took part in FGDs as a recorder, and trained data collectors.• Created data entry forms using EPI-INFO and SPSS, and managed data entry employees.• SPSS, Epi-Info, TextPack, Microsoft Excel, and PowerPoint are used for data analysis and presentation to stakeholders.• To aid in evaluation, reports on finished and ongoing project activities were released on time.• A statistical examination of the activities of patients at the Sagamu campus of Ogun State University Teaching Hospital Show less

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  Swiss Pharma Nigeria

  Apr 2003 - Oct 2005

  IT Manager

  Job duties and accomplishments• Implemented and administered IT services for the entire business • Used SQL and Sageline 500 to handle databases.• Successfully introduced and managed changes to business processes. • Managed / managed all IT related contracts and vendors. • Effectively managed IT employees and IT budget. • Support users on how to use systems and apps.• Developed and implemented IT policies that ensured system security and a suitable disaster recovery plan.• Created and maintained a medical records application for the corporate clinic. • Maintained the company website.• Analysis and planning of the research. Show less

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  Other Healthcare company

  May 2004 - Jun 2007

  IT Manager

  C. Other comparable businesses (Health Maintenance Organizations) where I worked as a Pioneer employee and Chief of Information Technology include.I. Wetlands Health Services, (2006 to 2008)II. Services for Global Health Management (2005 to 2008)III. Managed healthcare services, third (2001 to 2003)Job duties and accomplishments includes:• I planned, set up, and managed the IT services for the company.• Manage the full delivery of IT operational services for IT infrastructure, messaging, ERP, Active Directory, and end-user services.• Developed and managed database• Managed hardware and software install, updates, and configurations. • Formulated and ensured effective maintenance and compliance with all disaster recovery plans. • Managed vendor contracts. Oversaw data backup and system security procedures like anti-virus, firewalls, and others.• Created IT policies and procedures.• Designed and managed IT system costs and budgets. • Offered users and other stakeholders helpdesk and support. • Maintained system performance and suggested improvements. • Oversaw other IT services and partnerships. Show less

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  Marina Medical Services HMO Ltd

  May 2008 - Oct 2016

  Assistant General Manager

  Some of my major achievement includes:• Demonstrate leadership abilities to a multidisciplinary team and resolve challenging issues.• I planned, set up, and managed the IT services for the company.• Adapted administrative policies and practices while keeping track of compliance.• Created and maintained an IT business continuity plan that entails keeping systems secure and having a suitable disaster recovery plan.• Launch, organize, and carry out several IT projects that enhance company performance. • Created IT business models and partnerships.• Implementing ERPs and automating corporate operations required effective change management.• Upheld and managed IT partners and vendors• Formulated and enforced ICT policies while assisting and educating system users on best practices.• Developed and managed the company's digital assets (Facebook, Twitter, etc.), including the website and blog. • Guided marketing staff on social media content sharing schedule that led to a 50% increase in followers.• A widespread improvement in the company's internal and external communication systems Show less

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  HCI HEALTHCARE HMO (formerly HEALTHCARE INTERNATIONAL (HMO 004)

  Feb 2019 - Dec 2021

  IT Consultant

  Major achievement includesParticipates actively in IT governance and the digital transformation process.• The database was cleaned up to get rid of duplicates and incomplete information. Preventive criteria were defined, and all parallel databases were centralized.• Implemented SharePoint, Microsoft 365, and power BI.• Use Power Automate 365 to automate the approval process.• With the introduction of the WhatsApp chatbot, the customer experience was enhanced. A business analysis report and recommendations were created.• Installed a tool for generating sales leads.• Automate business procedures and optimize the configuration of current ERP.• Use APIs to integrate current software solutions.• Set up cloud services to allow branch offices, as well as other stakeholders, to work online.• Found, endorsed, and oversaw IT vendors Developed and reviewed workflow and processes with stakeholders.• Created, revised, and updated a knowledge base for IT users (user manual)• Created IT regulations (User operations, Active Directory, and domain controller services)• Maintained the security of the entire IT infrastructure. • Led the IT team; and trained, coached, and evaluated the performance of the IT staff. • Designed the performance evaluation form for IT Staff. • Prepared the ICT budget and forecasting. • Ensured compliance with budget. • Advised management on IT issues as needed.• Conducted a survey of customer satisfaction. Show less