Talk to sales Try for Free
Anirudha Guha

Anirudha Guha

Fulfillment Associate

Followers of Anirudha Guha12 followers
location of Anirudha GuhaKolkata, West Bengal, India

Connect with Anirudha Guha to Send Message

Connect

Connect with Anirudha Guha to Send Message

Connect

  • Timeline

  • About me

    Global Business Success Associate at Rackspace Technologies

  • Education

    • HPE Education Services

      2018 - 2019
      Advanced Excel Microsoft Excel A+

      Activities and Societies: In-depth and basic knowledge and understanding of Microsoft Excel.

    • West Bengal Youth Computer Training Centre

      2016 - 2018
      Advanced Diploma in IT Applications Computer Programming/Programmer, General B+

      Activities and Societies: Basics of JAVA, HTML and C++ - Working knowledge of All Microsoft Office Applications.- Learning the basics of HTML.- Basics of JAVA and C++.

    • National Skill Development Corporation

      2016 - 2016
      Domestic Data Entry Operator Business/Office Automation/Technology/Data Entry A

      Data Entry Operator under IT, ITeS, SSc and confirming to National Skill Qualification Framework Level 4

    • WEST BENGAL STATE UNIVERSITY

      2016 - 2019
      Bachelor of Science - BS Geographic Information Science and Cartography

    • Army Public School Barrackpore

      2015 - 2016
      High School / 12th Humanities B+

  • Experience

    • Amazon Development Center

      Sept 2020 - Mar 2021
      Fulfillment Associate

      - Worked as Shipping and Delivery support associate for the UK and Northern America Amazon Flex Drivers.- Assisting them on real time basis so that the delivery is not delayed.- Assisting the Flex drivers with payment related query and releasing payments was on of the challenging tasks.- Multiple Microsoft office applications were used simultaneously to screen and release the payments at one go.

    • BT Group

      Sept 2021 - Aug 2023

      - Worked as a business service support advisor in managing all the broadband orders for small and medium scale enterprises.- Dealing with multiple orders and business owners hand in hand to make sure the order is completed and delivered on time.- Dealt with our internal backend teams to check the progress of any stuck order.- Resolving multiple complaints that were registered for an order delay.- Complaints management and escalation handling.

      • Order Management Analyst

        Sept 2021 - Aug 2023

      • Order Management Specialist

        Sept 2021 - Aug 2023

      • Order Management Specialist

        Sept 2021 - Aug 2023

      • Order Management Specialist

        Sept 2021 - Aug 2023

  • Licenses & Certifications