Alex Angelov

Experience

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  PT. Sasa Inti

  Dec 2017 - Mar 2018

  Food Runner

  Food and customer care.

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  Sixty K Ltd (60K)

  May 2018 - Apr 2019

  Customer Service Representative & Technical Support

  - Work with our customers to resolve complex technical issuesand maintain high customer satisfaction- Provide technical support via telephone, email or chat with SLA (service-level-agreement) while ensuring that customer satisfaction goal is achieved- Take ownership of technical issues and work with Tier 3 team to resolve more advanced issues when necessary- Document actions in tickets to effectively communicateinformation internally and to customers- Arrange external engineers through Openreachcommunication systems- Resolving cases and troubleshooting directly with thecustomers and answering inbound calls through Aurora- Achieving great customer satisfaction, focusing on clients’needs, offering the best possible solution Show less

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  Google

  Nov 2019 - now

  Google Ads Manager
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  Tek Experts

  Nov 2019 - Mar 2020

  Technical Support Engineer
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  PredatorXeSports

  Jan 2020 - Jan 2020

  Brand Manager
• 

  SuperHosting.BG

  Aug 2020 - now

  Web Support Specialist

  Superhosting is a Hosting provider in Bulgaria with High-quality services.Webhosting, VPS, Domain names and more..

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  Infinity Market | Black Market, Affiliates & more...

  Sept 2023 - now

  Chief Executive Officer