Jean Aurio

Experience

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  Computer Task Group

  Jan 1995 - Aug 2000

  Field Service Manager/Technical Recruiter

  Assisted Career Developers in the management and retention of the technical staff. Conducted new hire orientation. Gathered feedback on the performance of employees from the technical managers. Conducted performance and compensation reviews. Helped develop and direct career growth of technical staff. Managed relationships and assisted in the facilitation of staff meetings and social events. Conducted classes in Interpersonal Management Skills (XL-IMS) to current employees.Interviewed, hired and placed IT professionals in the IS departments of major corporations. Assisted in the development and refinement of the critical process flows enabling business opportunities to be disseminated to 3rd party vendors. Advise potential candidates on CTG’s benefits and relocation policies. Mentored and educated new members of the recruiting team. Interfaced with clients to discuss current openings and CTG consultants who may fit the current openings. Evaluated the quality and marketability of IT consultants. Developed recruiting strategy including advertising, job fairs and Internet to creatively source for consultants. Managed an advertising budget of 50k for recruiting. Supported office staff for software and hardware related questions. Practiced ISO9000 standards.Consistently met the hiring goals of our customers. Was able to negotiate compensation packages as well as relocation packages. Came up with a creative way to meet the important and extremely time sensitive needs of our customers. As speaking with managers to evaluate their current hiring needs learned of new positions to pass on to our sales team. Part of the team to implement ISO9000 standards. Show less

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  Orion Resources, on contract at Xerox

  Aug 1999 - Nov 2000

  Corporate Recruiter

  On site at Xerox Corporation. Interfaced with Xerox Managers to discuss current openings and candidates who may qualify. Interview and evaluate the quality IT professionals. Utilized the Internet, employee referrals and resume database to locate potential job seekers. Developed and refine the critical flows of the hiring process with technical managers and document the process. Advised potential candidates on benefits and relocation policies. Develop customer relationships with managers as well as candidates. Coordinated interviews with candidates and technical managers. Negotiated salary with potential candidates. Advised current and potential employees on career development, compensation management, and staff communication. Selected Accomplishments:Meet the hiring needs of the SOHO group as well as help with the hiring of candidates in other areas. Successfully negotiated compensation packages including relocation. Was able to discuss and evaluate what hiring needs they would need on their current and future projects. I created a small tracking system so they did not have to reevaluate candidates for future projects. Show less

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  Ultrafab

  Dec 2000 - Oct 2001

  Human Resource Representative

  Interviewed and hired exempt and non-exempt employees. Tracked employees in HRIS Database. Oversaw the implementation and administration of information regarding all Human Resource functions including, employment, training, workers’ compensation and benefits, ensuring compliance with state, federal and company policies such as FMLA, EEO, OSHA Regulations. Interfaces with Heath Insurance companies to assist employees if issues arise. Managed aspects of OSHA regulations as it pertained to the company. Conducted training as it pertained to any and all aspects of Human Resources and employee relations. Assisted with employee dispute resolution. Updated and maintained the Human Resource System (HRIS). Processed all employee benefits. Coordinated company fundraisings and employee appreciation activities. Selected Accomplishments:Took on the role of trainer for OSHA regulations. Conducted the training to all levels of management and employees. Met the hiring needs of the company as they went through a growth period. Performed new hire orientation and processed all new hire paperwork. Was able to build a relationship with the Health Care providers to successfully handle coverage issues. Published monthly companywide newsletters utilizing MS Word and Publisher. Show less

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  West Irondequoit Central School District

  Sept 2004 - Jun 2015

  Head Swim Coach/Program Director

  Responsible the day to day operations of the swim club by communicating with Staff, Parents, Swim Club Board and School Districts. Design the swim program to meet yearly and long term goals. Recruit, interview and hire new coaches. Schedule coaches to ensure the yearly plan is met. Educate the new coaches on the philosophy of the swim club and the way we develop our athletes. Manage the yearly budget. Responsible for developing new and interesting workouts, which motivate and help the swimmers achieve their potential. Track in MS Excel as well as the Swim database the progress of the athletes. Developed a successful Learn-to-Swim program. Present progress in monthly meeting to the Swim Club Board. Interact with Aquatic Managers at the club’s swim locations to ensure pool availability and pool availability and pool time. Selected Accomplishments:Developed the core values and mission of the organization. Increased membership over 150 percent. Implemented a new time sheet making payroll simpler. Rebuild strong relationships with the organization and the school districts so it would thrive as well as the high school swim programs would thrive. Developed a strong and highly regarded learn-to-swim program by employing and training the staff. Built the self confidence in 100s of athletes as they grew with the swim club. Show less

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  Seneca Park Zoo Society

  Jun 2015 - Aug 2021

  Provide excellent customer service to internal and external customers on a daily basis. Handle customer inquiries and complaints. Secure accurate bookings and scheduling of all onsite educational programs. Maintain accurate registration information for all customers. Contact customers, sell and schedule outreach programs (ZooMobile). Schedule all field trip for school in the greater Rochester area. Maintain accurate databases for scheduling and tracking of all educational programs. Prepare and distribute report of the financial and registration progress of conservation and education programs. Create and maintain accurate databases for the scheduling and tracking of program participation. Established and implemented new procedures for office record keeping and data collection. Assist in the preparation of the annual budget and scheduling expenditures in the department. Assist in quarterly review of budget goals to analyze variations and assist in corrective action when needed. Review monthly financial reports for accuracy. Complete, process, track all department purchases. Invoice all department customers and follow up on unpaid invoices. Manage departments daily and monthly accounting financial reporting. Assist in the screening of applicants for education positions. Assist with on-boarding of part time employees. Manage and provide training of office procedures and Seneca Park Zoo procedures to all part time employees. Maintain safe working environment by assisting in drills and communicating all safety protocol changes to staff. Schedule all part time staff. Process the department payroll for the department. Help with the transition of new software to help streamline processes and workflow. Continue to maintain the departments operation manual to reflect changes. Maintain office supplies inventory. Show less Provide excellent customer service to internal and external customers on a daily basis. Secure accurate bookings of educational programs and maintain accurate registration information. Create and maintain accurate databases for scheduling and tracking of all educational programs. Manage accounting procedures within the department. Review monthly financial reports for accuracy. Complete, process, track and keep records of all department purchases. Schedule all part time staff. Process the department payroll for the department. Help with the transition of new software to help streamline processes and workflow. Continue to maintain the departments operation manual to reflect changes. Show less

  • Office Manager of Education and Conservation Department

    Jun 2016 - Aug 2021

  • Education Department Assistant

    Jun 2015 - Aug 2021
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  AVR Optics

  Aug 2021 - now

  Office Administrator