Connor Freer

Experience

• 

  University of Pittsburgh CTSI

  May 2010 - Aug 2010

  Student Intern

  • Enter clinical protocols and accompanying census data into database• Process historical data for over 100 protocols month-by-month from previous 3 years• Create informative spreadsheets to account for data for 7 clinical research centers• Create a form for data migration into MS Access for a UPMC med student

• 

  TeleTracking

  May 2011 - Nov 2023

  • Write internal and external release notes for iterative software releases• Research, outline, and write technically accurate documentation• Maintain existing user documentation• Research and develop understanding of business requirements for features being documented • Write functional and technical specifications for GUI, system processes, and reporting for multiple software products• Take notes at stakeholder meetings, organize and distribute them afterwards• Take notes and participate in discussion of analysis and design of new software features and versions• Lead review sessions of new specifications for members of Development, QA, Implementation, and Tech Support teams

  • Product Owner

    Jan 2016 - Nov 2023

  • Associate User Experience Analyst

    Apr 2015 - Jan 2016

  • Technical Writer

    May 2014 - Apr 2015

  • Analyst/Spec Writer

    May 2011 - May 2014
• 

  TeleTracking

  Feb 2024 - now

  Product Owner

  contracted through enkompas Technology Solutions