Seema Nair

Experience

• 

  Duphar Interfran Limited

  Apr 1992 - May 1992

  Trainee
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  Blaze Business Centre

  Sept 1994 - Jun 1995

  Secretary
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  MIS. Unimin India Limited

  Jun 1995 - Apr 1998

  Executive Secretary
• 

  National Shipping & Marine Services Co. WLL (Sharaf Group)

  Jul 2001 - Sept 2002

  Customer Service Executive
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  Merchant Shipping Services Pvt. Ltd. - India

  Feb 2003 - Aug 2003

  Customer Service Executive

  - Auditing thr ledger accounts & Bank Reconciliation Statements.- Scrutinising of principles vessel disbursement accounts.- Checking documents related to vessel disbursement for import & export shipments.

• 

  National Shipping & Marine Services Company WLL (Sharaf Group)

  Nov 2003 - Jun 2006

  Senior Customer Service Executive

  - Responsible for marketing, promoting one of the major carrier in Qatar (Mediterranean Shipping Company).- Handled import & export shipments and related enquiries/complaints of customers.- Semington rate request, sales leads & confirmed bookings.- Preparing quotations & following up/negotiating with customers to securing business. - Preparing monthly & yearly import export reports.

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  DOHA BANK

  Jun 2006 - Jun 2008

  Bancassurance Specialist

  - Handling banks personal loan claims & credit card claims.- Liaise with insurance company & reinsurers.- Observing the policy renewals & preparing the mail merge letters for the customers as renewal notice.- Preparing bancassurance related reports and presentation on weekly and monthly basis for the Chairman, CEO & Senior Manager.- Preparing Bancassurance income report for the previous & current years.- Prepare risk assessment reports & risk treatment plan for bancassurance.- Handled asset management products: American Life Insurance Company, BIRLA Sun Life Insurance Company, EFU Life Insurance Company.- Coordinating with the representatives of ALICO, BIRLA, EFU. Reporting with the policy closing, pending issues & policy issuance.- Preparing the Insurance Company Bank Reconciliation Statement. عرض أقل

• 

  Doha Bank Assurance Company LLC

  Jan 2008 - Jun 2008

  Senior Claims Specialist

  - Sending introduction letters to all corporate clients.- Arranging meeting and hotel bookings for the consultants & delegates.- Giving support for the overall administration related work.- Preparing claim forms, templates as required for setting up of the new company.- Handling all claims related to Doha Bank Assurance Company & Doha Bank.

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  QatarEnergy

  Jun 2008 - Dec 2014

  Administrative Assistant

  - Administering the trainings organised by the training department to QE employees.- Analyzing the training needs in SAP to nominate the employees for the relevant course's.- Monitoring the training events to achieve the optimum capacity.- Liaising with the training vendors, focal points & participants.- Updating employees attendance and other relevant records in SAP.- Generating relevant reports from SAP.

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  GWC | Official

  Aug 2021 - now

  Customer Service Supervisor