Robert Byars CCAM

Experience

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  The Talbott Hotel

  Jul 2007 - Aug 2012

  Guest Service Agent

  - Audit network processes as related to data and facility management. - Possess strong ability to maintain the standards of a four diamond property- Perform analysis on guest accounts to streamline reservation process

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  PSAV

  Aug 2012 - Jul 2016

  Audio/Visual Client Liason

  -Set up and operation of large and small-scale audio/visual systems with a focus on team leadership and staff development while ensuring the utmost in client satisfaction-Maintained a positive relationship with all clients through effective communication-Organized staff and equipment to meet and exceed client expectations of setups-Worked with clients on last minute needs before and during program-Maintained internal working relationships with banquet, convention, and leadership staff at hotel Show less

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  Utopian Luxury Vacation Homes

  Jul 2016 - May 2021

  Guest Services Concierge

  -Responsible for in-person check-in/out process and guest's home orientation-Performed various property management tasks to update and maintain properties-Coordinated housekeeping staff along with various other vendors-Planned and coordinated guest's arrival details-Responsible for creating and submitting all vendor invoices and corresponding work orders-Attended community meetings with local government officials on Short-Term Vacation rentals-Worked with city departments on all permits and necessary changes to the properties to ensure compliance Show less

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  The Management Trust

  Nov 2021 - now

  Assistant General Manager

  - Partner with the General Manager, Board, committees, vendors, and homeowners to fulfill the obligations and vision the Board has for it's community.- Provide superior customer service in a professional environment.- Prepare schedules and establish priorities for routine, ongoing and reserve maintenance projects.- Maintain current knowledge of governing documents, and applicable state and local ordinances that apply to the community.