Brittany Ruiz

Brittany Ruiz

Call Center Manager and Enrollment Assistant

Followers of Brittany Ruiz893 followers
location of Brittany RuizOrlando, Florida, United States

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  • Timeline

  • About me

    Director of Business Development - AdventHealth East Orlando

  • Education

    • Forest Lake Academy

      2008 - 2012
      High School Highest Honors
    • University of Central Florida

      2016 - 2018
      B.S.B.A. Accounting Accounting and Finance

      Activities and Societies: Student Accounting Society (SAS) Financial Management Association (FMA) The National Society of Leadership and Success

    • LSU Shreveport

      2019 - 2021
      Master of Business Administration - MBA Human Resources Management/Personnel Administration, General
    • Southern Adventist University

      2012 - 2014
      Accounting and Finance
  • Experience

    • Southern Adventist University

      Jul 2012 - Oct 2014
      Call Center Manager and Enrollment Assistant

      ⬧ Served as a front-line representative of the university providing personalized customer service for inbound and outbound calls.⬧ Connected with prospective students and researched eligibility for program admittance. ⬧ Created work schedule and delegated tasks to enrollment assistants.⬧ Supported Student Finance with tuition charges, current balance, and payment plans.

    • AdventHealth

      May 2013 - Aug 2013
      Management Intern

      ⬧ Developed an internal marketing campaign targeted toward all employees. ⬧ Supported the marketing outreach and health ministry programs within local community.⬧ Assisted in conducting interview screenings for human resources department.⬧ Oversaw the onboarding process for new hire employees.

    • Victoria's Secret

      May 2014 - May 2015
      Sales Associate

      ⬧ Assisted unique diverse tourist clientele in the largest Victoria’s Secret Outlet in the nation. ⬧ Developed key multitasking and flexibility skills facilitating roles as cashier, changing room attendant, stocking inventory, and general sales associate responsibilities. ⬧ Exceeded individual sales goal every month. ⬧ Named employee of the month December 2014.

    • AdventHealth

      May 2015 - now

      ⬧ Successfully met goals and deadlines in an accurate, proactive, and efficient manner.⬧ Developed trust and relationships with senior finance leaders.⬧ Designed an internal training presentation targeted toward specific team concepts, calculations, and expectations to enhance onboarding experience and efficient training.⬧ Worked efficiently with numerical data and developed an understanding of financial principles and concerns in the healthcare environment.⬧ Trained and mentored summer interns on principle healthcare budgeting concepts. Show less

      • Director of Business Development

        Jun 2023 - now
      • Business Development Manager

        Mar 2021 - Jun 2023
      • Senior Finance Manager

        Jan 2020 - Mar 2021
      • Lead Financial Analyst

        Oct 2019 - Jan 2020
      • Senior Financial Analyst

        Dec 2018 - Oct 2019
      • Financial Analyst

        Feb 2018 - Dec 2018
      • Bookkeeper

        Aug 2015 - Feb 2018
      • Finance Intern

        May 2015 - Aug 2015
  • Licenses & Certifications

  • Volunteer Experience

    • Student Missionary

      Issued by Forest Lake Academy
      Forest Lake AcademyAssociated with Brittany Ruiz