
Brittany Ruiz
Call Center Manager and Enrollment Assistant

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About me
Director of Business Development - AdventHealth East Orlando
Education

Forest Lake Academy
2008 - 2012High School Highest Honors
University of Central Florida
2016 - 2018B.S.B.A. Accounting Accounting and FinanceActivities and Societies: Student Accounting Society (SAS) Financial Management Association (FMA) The National Society of Leadership and Success

LSU Shreveport
2019 - 2021Master of Business Administration - MBA Human Resources Management/Personnel Administration, General
Southern Adventist University
2012 - 2014Accounting and Finance
Experience

Southern Adventist University
Jul 2012 - Oct 2014Call Center Manager and Enrollment Assistant⬧ Served as a front-line representative of the university providing personalized customer service for inbound and outbound calls.⬧ Connected with prospective students and researched eligibility for program admittance. ⬧ Created work schedule and delegated tasks to enrollment assistants.⬧ Supported Student Finance with tuition charges, current balance, and payment plans.

AdventHealth
May 2013 - Aug 2013Management Intern⬧ Developed an internal marketing campaign targeted toward all employees. ⬧ Supported the marketing outreach and health ministry programs within local community.⬧ Assisted in conducting interview screenings for human resources department.⬧ Oversaw the onboarding process for new hire employees.

Victoria's Secret
May 2014 - May 2015Sales Associate⬧ Assisted unique diverse tourist clientele in the largest Victoria’s Secret Outlet in the nation. ⬧ Developed key multitasking and flexibility skills facilitating roles as cashier, changing room attendant, stocking inventory, and general sales associate responsibilities. ⬧ Exceeded individual sales goal every month. ⬧ Named employee of the month December 2014.

AdventHealth
May 2015 - now⬧ Successfully met goals and deadlines in an accurate, proactive, and efficient manner.⬧ Developed trust and relationships with senior finance leaders.⬧ Designed an internal training presentation targeted toward specific team concepts, calculations, and expectations to enhance onboarding experience and efficient training.⬧ Worked efficiently with numerical data and developed an understanding of financial principles and concerns in the healthcare environment.⬧ Trained and mentored summer interns on principle healthcare budgeting concepts. Show less
Director of Business Development
Jun 2023 - nowBusiness Development Manager
Mar 2021 - Jun 2023Senior Finance Manager
Jan 2020 - Mar 2021Lead Financial Analyst
Oct 2019 - Jan 2020Senior Financial Analyst
Dec 2018 - Oct 2019Financial Analyst
Feb 2018 - Dec 2018Bookkeeper
Aug 2015 - Feb 2018Finance Intern
May 2015 - Aug 2015
Licenses & Certifications
- View certificate

Leadership Strategies for Women
LinkedInOct 2020 - View certificate

Business Development: Strategic Planning
LinkedInJan 2021 - View certificate

Time Management Fundamentals
LinkedInDec 2020 - View certificate

Building Self-Confidence
LinkedInOct 2020 - View certificate

The Power of Lists to Get Stuff Done
LinkedInOct 2020
Volunteer Experience
Student Missionary
Issued by Forest Lake Academy
Associated with Brittany Ruiz
Languages
- enEnglish
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