Muhammad Irbaz

Experience

• 

  Abacus Consulting

  Apr 2018 - Feb 2020

  IT Support Specialist

  • Manage computer software, hardware installation, and management.• Troubleshoot hardware problems.• Look after and maintain UPS system for smooth and error-free working environment.• Look after maintenance of all computers, printers, network devices, and all servers.• Monitoring and maintaining computer systems and networks.• Talking staff/clients through a series of actions, either face to face to over the telephone.• Troubleshooting system, diagnosing, network & solving hardware/software problems.• Manage and update all website related issues, client related software, updates and renewals.• Maintain DC, ADC, File Server, Backup Server, Mail BPO (MDaemon) and Antivirus Server in Windows Server 2003/2008 Environment.• Providing users access to the required shared data/applications/network & Internet services and record keeping.• Look after all domains related issues of Lahore office.• Perform job roles in compliance with IS Policies and Procedures and Acceptable usage of asset and services guidelines• Regulatory, contractual and IS Policies’ violations are reported immediately to supervisors or appropriate authorities for rectification and disciplinary actions• Support in the performance of Risk Assessment Show less

• 

  IBEX | Global Pakistan

  Feb 2020 - Sept 2021

  System Engineer

  • Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks.• Windows Server Administration (DHCP Management, Active Directory, Group Policy Management etc.)• Troubleshooting system and network problems, diagnosing and solving hardware or software faults.• PC/ Laptop installation, configuration, hardware and Software problems.• Networked printer problems and installation/ configuration.• Data Network services and Local Area Network support.• Application software maintenance and support.• Network SWs VLAN maintenance on routine work.• Hard phone’s (Cisco, Avaya, Polycom) onsite configuration and up gradation.• Data Network services including Internet/Intranet and Local Area Network support.• Application software maintenance and support.• IP Phone installation, Extension Configuration.• Coordinating with client and vendors. Show less

• 

  I2c Inc.

  Sept 2021 - now

  • Office 365 Administration.• Azure Administration.• Workspace One management and administration.• JIRA management and administration.• Virtualization: VMware Esxi, vCenter, Backups, Snapshots, etc.• Microsoft Windows Server Administration (DHCP Management, Active Directory,WSUS, DNS, Group Policy Management etc).• Linux DHCP server Administration.• Radius Server Administration for managing WAPs.• Bitdefender Endpoint Server-Client Administration.• SIPX Server Administration - Cisco IP Phones Management.• Remote users Administration - Corporate offices at US (RWC, Omaha, SanAntonio, etc) and Canada (Montreal).• WSUS Administration – Patching & Deploying security updates.• Fileserver - QNAP NAS, FreeNAS.• Inventory Server - Lansweeper.• IP Camera Administration.• Networking, Troubleshooting LAN / WAN / WLAN TCP/IP Network.• Support and deployment of client-based hardware - Workstations, network printers etc.• Managing Data Centers.• Installation of Routers, Switches & Firewalls.• Providing remote Support to cooperate users (US & Canada sites).⦁ Maintain environment in accordance with PCI scope.• Good interpersonal, Documentation handling, Leading and Team management skills. Show less • Office 365 Administration. • Virtualization: VMware Esxi, vCenter, Backups, Snapshots, etc. • Windows Server Administration (DHCP Management, Active Directory, Group Policy Management etc.) • Linux DHCP server Administration. • Radius Server Administration for managing WAPS. • BitDefender Anti Virus Administration. • SIPX Server Administration - Cisco IP Phones Management. • Remote users Administration - Corporate offices at US (RWC, Omaha, SanAntonio, etc) and Canada (Montreal). • WSUS Administration – Patching & Deploying security updates. • QNAP NAS Administration Show less

  • Senior Information Technology System Engineer

    Jan 2023 - now

  • Information Technology System Engineer

    Sept 2021 - Jan 2023