Swaraj Das

Experience

• 

  Cognizant

  Jan 2016 - Nov 2021

  As a Big Data Developer, I contributed to the design, development, and deployment of scalable data processing solutions for large datasets. I collaborated with cross-functional teams to create data pipelines and optimize the performance of data storage and retrieval systems.Key Responsibilities & Achievements:Data Processing & Pipeline Development: Led the development of ETL processes using Hadoop, Spark to efficiently process and transform large datasets from diverse sources, ensuring high throughput and low latency.Data Integration & Management: Worked with cloud platforms such as Azure to integrate and manage data in distributed environments, ensuring data integrity and security.Optimization & Performance Tuning: Focused on optimizing the performance of data processing jobs, improving system by fine-tuning configurations, parallel processing, and algorithm improvements.Collaboration & Communication: Worked closely with data scientists, data analysts, and other developers to ensure the data infrastructure met business requirements and supported data-driven decision-making.Tech Stack: Proficient in using Hadoop, Spark, Hive, Pig, NoSQL databases like MongoDB, SQL, Python, Java, etc. , along with version control tools like Git and agile methodologies for project management.Results-Oriented: Contributed to the successful completion of multiple high-impact projects, improving data accessibility and enabling actionable insights for Financial operations. Show less In my role as a Techno-Functional Consultant in Mexico, I combined technical expertise with business analysis to deliver comprehensive solutions. I collaborated with cross-functional teams to understand client requirements and translate them into actionable strategies. My responsibilities included designing and implementing data integration processes, optimizing cloud services, and providing insights through advanced analytics. This experience enhanced my ability to bridge the gap between technical teams and stakeholders, ensuring alignment and successful project outcomes. Show less I have had the privilege of working on transformative projects in the Payment Solutions Platform for Point of Sale (POS) systems, specifically in the retail domain. My experience has revolved around delivering cutting-edge, secure, and scalable payment solutions that drive seamless customer experiences and streamline retail operations.Key highlights of my past projects with XStore POS include:XStore POS Integration & Customization: Led the integration and customization of the XStore POS platform, ensuring seamless communication with back-end systems, payment gateways, and retail management tools. Real-Time Payment Processing & Security: Worked on optimizing payment processing within XStore POS, ensuring real-time transaction processing and adherence to industry standards such as PCI-DSS to safeguard payment data. Integrated various payment methods including card transactions, mobile wallets, and contactless payments to enhance flexibility and speed at the point of sale.System Performance & Scalability: Spearheaded initiatives to optimize the performance and scalability of XStore POS, improving transaction speeds, system reliability, and reducing latency, ensuring that high-traffic retail environments experienced minimal downtime and uninterrupted service.Automation & Continuous Improvement: Leveraged DevOps practices and automation tools to enhance the deployment and monitoring of XStore POS updates, streamlining software rollouts, troubleshooting, and resolving issues proactively, ultimately improving system uptime and user satisfaction.My work with XStore POS has deepened my understanding of retail technology, enabling me to drive innovations that improve transaction speed, payment security, and overall system reliability. I am proud to have contributed to solutions that empower retailers to scale effectively and deliver an exceptional experience to their customers at the point of sale. Show less As a L3 Technical Support member, I expertise in providing high-level technical support and troubleshooting for complex POS systems, including SAP Triversity POS and Fujitsu GlobalStore POS. My role focuses on ensuring seamless operations for retail businesses by resolving technical issues, managing system configurations, and offering expert-level troubleshooting for critical software and hardware integrations.Key Skills & Expertise:SAP Triversity POS: In-depth knowledge of the SAP Triversity POS solution, including configuration, troubleshooting, integration with other retail systems, and software updates.Fujitsu GlobalStore POS: Proficient in supporting and maintaining the Fujitsu GlobalStore POS system, handling escalated issues, software patches, and ensuring system uptime.Technical Support & Troubleshooting: Expertise in identifying, diagnosing, and resolving complex issues across hardware and software components of POS systems.Retail System Integrations: Hands-on experience with integrating POS systems into broader retail ecosystems, including back-office systems, inventory management, and CRM tools.Customer Service Excellence: Proven ability to deliver exceptional service to clients and end-users, ensuring minimal disruption and optimal system performance.Documentation & Knowledge Sharing: Expertise in documenting complex troubleshooting procedures, contributing to knowledge bases. 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  • Associate

    Apr 2019 - Nov 2021

  • Techno Functional Consultant

    Sept 2019 - Feb 2020

  • Programmer Analyst

    Jan 2017 - Mar 2019

  • Programmer Analyst Trainee

    Jan 2016 - Dec 2016
• 

  LTIMindtree

  Nov 2021 - now

  As a Senior Specialist in Data Engineering with expertise in Application Management Support and DevOps, I lead a high-performing team of 14 professionals across the EMEA and APAC regions. My core focus is on driving process optimization, automation, and effort estimations to enhance operational efficiency and support continuous improvement initiatives.I specialize in onboarding new applications, ensuring a seamless transition from development to production by leveraging best practices in DevOps and application management. My work helps teams maintain agility while optimizing the deployment pipeline and minimizing disruptions.A key achievement in my current role has been reducing support tickets, leading to significant cost savings for our clients. I also actively drive process improvements, allowing teams to work more efficiently while delivering high-quality solutions that meet business needs.With a strong track record in global team leadership and cross-functional collaboration, I strive to empower teams, foster innovation, and ensure that clients can scale and succeed in an ever-changing technological landscape. Show less Experienced data professional with expertise in Big Data technologies, including Hadoop, and cloud platforms like Azure and AWS. Proficient in Azure DevOps, Azure Databricks, AWS S3, and Redshift, I excel at leveraging these tools to drive data-driven decision-making. Additionally, I have a strong command of data visualization tools such as Power BI and Tableau, enabling effective communication of insights. With a proven track record in team leadership, I am dedicated to fostering collaboration and delivering impactful results in fast-paced environments. Show less

  • Senior Specialist - Data Engineering

    Oct 2024 - now

  • Specialist - Data Engineering

    Nov 2021 - Oct 2024