Venkatesh Chunduru

Experience

• 

  Jagriti Yatra

  Dec 2017 - Jan 2018

  Yatri

  Jagriti Yatra is an ambitious train journey of discovery and transformation that takes hundreds of India's highly motivated youth, especially those who are from small towns and villages of India, on a 15 day, 8000 km national odyssey to meet the role models - social and business entrepreneurs - of the country. The vision of Jagriti is 'building India through enterprise'.

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  Kheyti

  Apr 2019 - Jul 2019

  Operations Manager

  Implemented farmer training programs integrating R&D insights on crop systems. Developed a disease dashboard for crop monitoring, enhancing farmer visibility. Conducted Behavioural exercises, optimizing training experiences for 100+ farmers, fostering community engagement and learning.

• 

  TeeStory.in

  Aug 2019 - Jun 2020

  Product Manager

  - Spearheaded initiatives to optimize user experience across web and mobile platforms, resulting in a doubling of page views per session and a 25% reduction in bounce rate. Implemented strategic enhancements to drive engagement and retention metrics.- Overhauled internal inventory management systems, elevating forecasting accuracy from 60% to 75%. Led cross-functional teams to streamline processes, leveraging data-driven insights to enhance operational efficiency and meet evolving business demands. Show less

• 

  CredAble

  Apr 2021 - Jun 2021

  Business Analyst Intern

  • Designed strategy to reduce disbursal TAT to 8 hours from 2 days for invoice financing by integrating open credit enablement network and account aggregators into existing risk operations platform, an open-source platform to verify credit risk score of the supplier.• Performed research and competitive benchmarking across 30 fin-tech platforms to improve SME lending for invoice financing.

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  Flipkart

  Jun 2022 - Jan 2025

  - Spearheaded six sigma projects in Pan India returns, drove cross-functional collaboration between product, tech, and business teams to implement data-driven solutions- Partnered with product and tech teams to implement OTP authentication in seller portal, reducing SPF claims by 75% through enhanced proof-of-delivery system- Redesigned the processes and performed complex data analysis to identify loss patterns and reducing return supply chain losses by 50% YoY for FY23-24 by structured processes in the operations- Conducted comprehensive seller interviews to identify portal gaps and prioritize product improvements for launching a seller self-serve portal and conducting the awareness campaigns to drive the adoption- Achieved 95% shipments with 10-day return processing target through strategic program planning and execution- Developed and implemented SQL-based dashboards to track return processing metrics, enabling real-time visibility and data-driven decision making across 200+ hubs Show less Stint 1 - City Logistics Design - Program Design and Implementation- Designed and implemented a new 2-tier network in the last mile, enhancing network speed and efficiency by incorporating customer geolocation density and reducing nodes, leading to quarterly savings of 8.4 crores.- Managed end-to-end project lifecycle for cost reduction initiatives by implementing density based clusters based on customer geo location, resulting in 4.5 crores annual savingsStint 2 – Jeeves Design – Product Development- Received an award for the best project, creating a loss reduction charter for mobiles and electronics that decreased losses by 25%, saving 7 crores quarterly- Led sub-day slots feature implementation for Flipkart Home services, reducing cancellations by 75% and doubling new bookings- Spearheaded development of omnichannel customer service platform, collaborating with product teams to create and validate PRDs, achieved 4 crores annual cost savings through chatbot integration and platform optimization Show less

  • Manager

    Jul 2023 - Jan 2025

  • Management Trainee

    Jun 2022 - Jul 2023