
Alex Ingraham
Operations Manager and Lead Technician

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About me
Manager at Marty's Auto Works
Education

Everglades University
2009 - 2013Bachelor of Business Administration (BBA) Business 3.0Everglades University is an accredited, private not-for-profit university offering bachelor's and master's degree programs that prepare students to advance in their careers. Everglades University offers degree programs in majors such as Alternative Medicine, Aviation, Business, Construction Management, Alternative and Renewable Energy Management, and Crisis and Disaster Management. With small class sizes, innovative degree programs, and convenient scheduling to accommodate working students and… Show more Everglades University is an accredited, private not-for-profit university offering bachelor's and master's degree programs that prepare students to advance in their careers. Everglades University offers degree programs in majors such as Alternative Medicine, Aviation, Business, Construction Management, Alternative and Renewable Energy Management, and Crisis and Disaster Management. With small class sizes, innovative degree programs, and convenient scheduling to accommodate working students and adult learners, our university is committed to student success.Everglades University provides relevant degree programs to meet the demands of the evolving job market, which is a result of our partnerships with industry professionals. Our Student Services Department works with both graduates and employers in the community to build employment opportunities. Our university is proud of our graduates' contribution to the workforce and economic development, locally and throughout the state Show less

South Western Community Colledge
2006 - 2007Automotive Engineering Technology/TechnicianIn the United States, the automotive industry and its 350,000 related industries employ approximately 7 million workers. More than 30 percent of all passenger cars in the world are located in the United States. Approximately 90 percent of Americans own at least one car, and 55 percent own two or more vehicles. Americans drive 2.25 trillion miles per year. Their vehicles consume 140 billion gallons of fuel per year. Annually, motorists in the United States spend $100 billion on… Show more In the United States, the automotive industry and its 350,000 related industries employ approximately 7 million workers. More than 30 percent of all passenger cars in the world are located in the United States. Approximately 90 percent of Americans own at least one car, and 55 percent own two or more vehicles. Americans drive 2.25 trillion miles per year. Their vehicles consume 140 billion gallons of fuel per year. Annually, motorists in the United States spend $100 billion on vehicle insurance. They also use more than $300 billion of credit in the purchase and maintenance of vehicles. The automotive industry affects many areas of the economy."About the Industry" information was taken from the Automotive Excellence textbook by Glencoe-McGraw Hill. Show less

Creston high school
2003 - 2007
Experience

Koch's Auto Service
Jan 2004 - Aug 2009Operations Manager and Lead Technician-Maintained daily operations during and after business expansion.-Diagnosed and conduct all major/minor mechanical repairs on vehicles -Maintain a clean and organized shop-Establish and maintain a good relationship with clients-Continuously learn new technical information and techniques in order to stay updated with rapidly changing automotive technologies-

DIPASQUA ENTERPRISES, INC
Mar 2010 - Aug 2013Assistant Manager-Provide quality product and customer service.-Responsible for ensuring propper food preperation and sanitation.-keeping track of inventory and replenishing according to sales trends.-Schedualing employees and meeting customer needs.

Marty's Auto Works
Jan 2011 - nowShop Manager-Take actions to sustain and enhance levels of customer satisfaction, and retention through processes, facility enhancements and training/development of staff-Prepare ways to promote company name and ensure quality service to customers-Maintain a clean and organized shop-Continuously learning new technical information and techniques in order to stay updated with rapidly changing automotive technologies-Develop and implement standard operating procedures for the Sales department where needed and continuously monitor the processes to ensure optimization-Know and understand the local laws which govern the automotive industry and ensure that the business complies with the relevant legislation Show less
Licenses & Certifications
- View certificate

Automobile Service Consultant
National Institute for Automotive Service Excellence (ASE)May 2014 - View certificate

Electrical/Electronic Systems
National Institute for Automotive Service Excellence (ASE)Apr 2007
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