Wendy Lim

Experience

• 

  McDonald's

  Jul 2012 - Oct 2021

  • Assist Managers in Managing Shift and Stock Taking (If Required)• Assist managers to meet goals in daily operations• Expedite Orders Accordingly• Coach New Employees in Certain Stations as Required• Coached new and existing employees to promote quality and proper procedure• Assist Customers and Attend to their Needs Accordingly.• Keeping a Lookout of the Store (e.g. Cleanliness, Stock Level etc.)• Encouraging Service Crews to Provide Excellence Service to Customers.• Attend Relevant Training to be Well Equipped with the Required Skills. Show less

  • Floor Manager

    Jan 2021 - Oct 2021

  • Crew Leader

    Feb 2018 - Dec 2020

  • Crew

    Jul 2012 - Feb 2018
• 

  Vanitee

  Apr 2017 - Aug 2017

  Intern

  - Improvise current internal & external communication process.- Creating & testing of test cases for UAT.- Conduct UX Research interviews / survey with Vanitee users.- Analyzing of data via MixPanel- Improvise current UX.

• 

  Singapore Pools

  Oct 2021 - now

  Executive Officer

  • Requirements gathering for various project.• Developing of user stories & test cases.• Assist in UAT via JIRA to ensure system readiness.• Analyzing of sales data via Excel & Qlik Sense.• Improve current process via VBA.• Budgeting sales for current year and forecasting for next year.• Scheduling of monthly marketing communications.