Heather Little

Experience

• 

  Canadian Red Cross

  Dec 2003 - now

  I manage and administer the day to day operations of Community Support Service programs. This includes the budgeting and administration of an operational budget supported by various funding sources.Important in this role is the establishment and maintenance of community linkages and networks. I have direct oversight of the management of facilities and administration of five locations over a vast geography. I ensure that volunteer and staff resources are managed in support of these services and have both direct and indirect reports, unionized and non unionized, volunteers and employees within the team I manage. Show less •Conduct WorkSafe training to area Supervisors/Managers using designated WorkSafe training program (facilitation, WorkSafe tools and programs, competency) •Participate in the modification and re-development of WorkSafe programming and evolution;•Collects and analyzes CSW post evaluations;•Prepares analysis report of evaluations and forwards to Branch Manager, WorkSafe Supervisor and Manager, OH&S;•Monitor progress of WorkSafe groups in designated region;•Act as the link between the Director of Regional Operations the JHSC, WorkSafe Groups;•Liaison with Branch Supervisors to conduct a root cause analysis of accidents;•Pinpoint actual accident causes;•Develop prevention strategies based on those causes;•Utilize appropriate Red Cross prevention program to implement strategy ;•Attend Critical Injury accident investigations for the Region; and, •Advise and assist Branch Manager/Supervisor on OHSA legislation in relation to Regulation 834 Critical Injuries.Develop and provide health and safety training consistent with appropriate legislation and oversight Show less •Developed and maintained effective client Care Plans •Approved, trained and monitored special functions as outlined in the Regulated Health Professions Act•Supervised and evaluated Community Support Worker performance•Ensured compliance with Quality Management policies, procedures and practices within the department•Maintained current and accurate client/worker records•Promoted and marketed Community Health Services and maintained positive public relations in the community•Promoted and provided active guidance for workplace Health and Safety.Recruitment and retention of workforce Show less

  • Director

    Sept 2022 - now

  • Senior Manager,Learning and Development, National

    Jul 2019 - Sept 2022

  • Manager, Learning and Development, National

    Mar 2018 - Jul 2019

  • Human Resources Business Partner

    Jun 2017 - Feb 2018

  • Senior Manager Community Support Services, Community Health and Wellness

    Aug 2012 - Jun 2017

  • Regional Safety Advisor

    Dec 2007 - Aug 2012

  • Clinical Supervisor RPN

    Dec 2003 - Dec 2007
• 

  Fanshawe College

  Jan 2004 - Jun 2004

  Clinical Placement Supervisor

  Supervised the clinical placement of Personal Support Worker students in their long term care placement. Ensured compliance with the program requirements. Provided guidance, direction and support of student's clinincal skills within the environment of long term care. Assessed skill levels and provided written and verbal feedback to the students and their class instructor regarding performance.