Sercan MERIC

Experience

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  Teknosa

  Mar 2010 - Apr 2012

  Technical Support Specialist

  ● In the assigned technology store, malfunctions of informatics and consumer products were detected and solutions were produced.● Installation, testing and commissioning of the products for which sales are made and documentation.● Making the network settings in the store.● Troubleshooting software, security and connection problems of PCs in the store.

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  Penti A.Ş.

  Jan 2013 - Apr 2021

  SAP MM Consultant

  ● The conceptual design for the MM module was prepared and presented.● An active role was taken in all master data preparations and transferred to the live system.● The suitability of system development requests was examined and technical analyzes were prepared based on these requests.● End user trainings were given and user documents were prepared.● User authorization processes were carried out by analyzing user authorization and creating new user roles.● An active role was taken in the proposal collection portal and SAP integration project.● An active role was taken in the project of converting the spare parts warehouse, whose stock is followed as MM warehouse, to WM warehouse.● An active role was taken in the proposal collection portal and SAP integration project.● SAP R3 version 6.30 has been upgraded to 7.30.● E-transformation processes were completed and support was provided. Show less

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  NTT DATA Business Solutions

  May 2021 - now

  Senior SAP MM/WM Consultant

  ● In the multinational company where he worked as a senior mm consultant,● Appropriate management of request acceptance, request tracking and reporting,● Ensuring and controlling the completion of the requests within the appropriate time for the resolution,● Analysis of change requests, scope definition, planning and distribution after customer approval,● Monitoring and controlling the tests for the prepared test scenarios,● Informing end users and providing training on the subject by performing root cause analysis of incoming requests and calls, Show less