Jessica Ladd, CMP

Experience

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  Millennium Pain Management

  Jul 2010 - Jul 2011

  Front Desk

  • Assist patients upon arrival with check-in and insurance requirements.• Process paperwork for patient’s file in accordance with HIPPA laws.• Execute daily payment reports for all doctors and office manager.• Plan yearly holiday party with doctors, managers and employees.

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  Wild Flower Loft & Catering

  Jul 2011 - Jan 2015

  Marketing & Special Events Coordinator

  • Planning and executing special and corporate events; serving as Lead Coordinator from initial planning until the conclusion of each event. Responsible for the effective negotiation of contracts with clients on their meeting and/or special event.• Accountable for liquor inventory and ordering for each event.• Manage preparation of menu details for each event with the Chef and Chef de Cuisine. • Responsible for assisting clients with additional service purveyors for the event.• Provide ongoing consultation with clients to determine objectives and requirements for events, to establish and monitor budgets and to review administrative procedures. • Responsible for executing daily operations and follow up of each catered event. Leading my clients, catering and kitchen staff, prepping each individual on the timeline of events for each meeting and special event.• Organize detailed proposals outlining client’s event order. Effectively partner with the client on every request given for their meeting and/or special event. • Successful execution of special events such as Riverfront Times Best of St. Louis, Artopia, 4240 Launch Party for the Cortex District, Stray Rescue of St. Louis.• Attend weekly management team meetings. Serve as the lead contact and voice of all catering functions, managing staffing needs, discussing new catering ventures as well as catering goals. Providing post-event feedback evaluations to determine operations of future events.• Execute catering sales reports for food and beverage sales.• Responsible for staffing and managing employees for each event. Facilitating and providing training for the catering and restaurant staff. Mentoring the staff on the execution of catered events in the hospitality field. • Establish and execute leadership and interpersonal relationships with clients. Developing trusting relationships as well as a focused commitment on the meeting and/or special event. Show less

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  Cardinal Transportation Solutions

  Feb 2015 - Mar 2017

  Sales Representative

  • Responsible for the management daily freight brokerage operations.• Maintain fluid scheduling and the tracking of shipments.• Manage negotiation process with freight carriers; in addition to securing transportation for new & existing clients.• Establish and preserve rapport with customer and carrier relations.• Oversee weekly execution of sales reporting. • Preparing and filing freight insurance claims in a timely manner.

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  Maritz Travel - A Maritz Global Events Company

  Mar 2017 - Jun 2017

  Registration Specialist

  • Providing guest service techniques with clients and guests for Edward Jones Summer Regional Meetings.• Maintaining correspondence via phone and email between Edward Jones clients and the hotels contracted for the Summer Regional Meetings. • Primary administrator handling attendee registration.• Prepares and manages daily tasks associated with the regions assigned.• Proficient in technologies such as Attendee Admin, Excel, MER and Impact.• Coordinates and plans with the Meeting Event Managers on regional meetings and details with the hotels.• Works closely with Edward Jones Financial advisors and executing the Summer Regional Meetings per Edward Jones Guidelines. Show less

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  Maritz Travel - A Maritz Global Events Company

  Aug 2017 - Sept 2020

  Meeting Event Manager II

  • Manage corporate meetings and events as well as incentive travel while working directly with the clients for both domestic and international programs, managing group sizes ranging from 100-8,000.• Works closely and direct with clients to understand their vision, objective and outcome of the assigned program. • Responsible for the daily client conversations; maintains open lines of communication, executes regularly scheduled meetings both with clients and internal teams from pre-program through program operation. • Responsible for maintaining close working relationships between clients and third-party vendors; serving as the liaison for both domestic and international programs from pre-program through program operation. • Onsite negotiations with hotel and third-party suppliers. • Responsible for close working relationship with internal teams such as Accounting, Guest Services, Operations, Creative Communications, Supplier Relations and Sales. • Close working relationship with accounting to complete final billing process and procedures. • Responsible for updating business management systems with up-to-date and accurate financial information for each program assigned. • Skilled at working with budgets with different currencies pending program location. • Manage and preform program budget reviews as well as tracking and reporting expenses to the client on a regular basis.• Responsible for additional special projects and participation on internal committees in the Event Management Department. • Plans, coordinates and operates pre-program site planning trip inclusive of a working agenda outlining all specifics for the trip. • Successful in handling multiple projects and programs at one time. • Proficient with technology and software needed for this position. Show less

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  Edward Jones

  Oct 2020 - Jun 2021

  Project Coordinator

  • Assists in coordination of project tasks under the direction from team leader and/or project leaders, involvement in leading small efforts.• Adhering to pre-defined processes and procedures for effective project management.• Assisting project leaders in carrying out project duties and tasks, coordinate project meetings, assist in gathering requirements, and maintain project information.• Assisting with monitoring, tracking and communicating progress against project plans; assisted with issue and risk identification and resolution.• Understanding the project objectives and measurement criteria.• Ensuring project deliverables meet the business area's need by assisting in quality assurance testing.• Coordinate and facilitate meetings to assist project managers in carrying out duties and tasks.• Facilitating onboarding sessions between teams; supporting cross team coordination and alignment, driving action items and serving as escalation point.• Responsible for weekly reporting that was shared with key stakeholders covering multiple functional areas within the department. Show less

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  Maritz

  Jun 2021 - now

  • Meeting Event Manager, Senior

    Dec 2022 - now

  • Meeting Event Manager II

    Jun 2021 - Feb 2023