Derek Sheaves

Experience

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  Illinois Dept of Corrections

  Sept 2000 - Dec 2006

  Correctional Officer

  Maintain safety and security of institution.Member Special Operations Response Team.Certified trainer by the Illinois Law Enforcement Training and Standards Board.Trained in hostage situations, use of force, pepper spray and multiple firearms.

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  DirectSat USA

  Dec 2006 - Jan 2009

  General Manager

  Responsible for daily operations of Algonquin Il. Office including 90 technicians and 7 support staffIncreased gross profits by 10% by increasing production while reducing overtime through hiring and routing efficiency Maintain a fleet of 37 vehiclesSet performance standards and implement policies to ensure the standards were met.

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  Quest Integrated Systems

  Jan 2009 - Apr 2009

  Vice President

  Responsible for oversight of contacts in Illinois, Michigan, Kansas, and Wisconsin.In charge of growth of existing contracts and expansion into new markets.In charge of interview and hiring of managers in local markets.

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  Mendota Fire Department

  May 2009 - Oct 2014

  Firefighter / EMT

  Firefighter / EMT-Basic working 911 emergency and non-emergency calls. Perform fire suppression activities. Assist in public education of fire prevention.

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  Genesis Satellite Installations

  Aug 2009 - Feb 2011

  President

  Provide contract installation services to Home Service Providers of DirecTV.Responsible for overall performance of current markets.Responsible for expansion in current markets and into new locations.

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  Tri-County Opportunity Council; Head Start / Early Head Start Division

  Oct 2011 - Sept 2012

  Chairman of Policy Council

  I serve as Chairman of Policy Council for the Head Start / Early Head Start division of Tri-County Opportunity Council. This is an oversight committee for administrative, personnel, and funding portions of Head Start for the grantee agency.

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  Illinois Head Start Association

  Apr 2012 - Sept 2012

  Parent Ambassador

  Work as an advocate for Head Start at the state and national levels of government. Also serve as a parent educator on topics involving parent involvement, advocacy, and voting rights.

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  Kurtz Industrial Firefighters

  Jun 2013 - Oct 2014

  Firefighter / EMT-B

  Industrial firefighter in an oil and gas refinery. Worked in all aspects of emergency response including EMS, fire suppression and control, HAZMAT, technical rescue, and safety/hot work permitting. Also taught classes to refinery employees on fire suppression and emergency self-rescue using escape air packs.

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  Sauk Valley Community College

  Jun 2013 - Dec 2016

  Adjunct Instructor

  Teach Fire Science classes in a hands-on environment with live-fire situations

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  Sterling Fire Department

  Oct 2014 - Mar 2018

  Firefighter / EMT
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  Illinois Fire Service Institute

  Jan 2017 - Dec 2018

  Associate Field Staff Instructor
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  Kurtz Paramedic Services

  Oct 2018 - Nov 2019

  Emergency Medical Technician

  Provide 911 medical services for Earlville Illinois

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  Carus Corporation

  Nov 2019 - Oct 2021

  Information Systems Specialist

  Work in all aspects of tech at the LaSalle manufacturing facility. Work includes Active Directory, Security Camera System, and Motorola radio management. Perform Help Desk work from ticket creation through to problem resolution. I truly enjoy beautiful cable management. Upgrade plant control and historian software including full hardware replacement. Manage vulnerability risks through Arctic Wolf Networks. Then switched to CrowdstrikeExperience using SolarWinds, Entre, Microsoft 365 Admin console, Ubiquiti Access Points, and Maximo software.Lover of network and vulnerability scanning tools such as ZenMap/NMap, WireShark, Office 365 Security and Compliance Dashboard, Lansweeper, Angry IP Scanner.Planned, negotiated, and completed purchase for upgrade/total replacement of security cameras and badge access systems at all 3 North American locations. Show less

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  Prairie State Tractor

  Oct 2020 - Aug 2022

  I. T Professional

  Manage I.T. network at 8 store locations throughout Northwestern Illinois. Provide I.T. services to 230+ employees and 240+ endpointsImplemented ITAM program which also enabled asset lifecycle management.Managed standard telephone to VOIP conversion at 5 stores.Moved to a new ticketing system for better tracking, flow, and communication.Purchased and configured RMM solution to better track asset performance, perform patch updates and implement tasks using scripting tasks.Unifi AP Wi-Fi upgrades and expansion for service technicians in the shop area.Managed and taught I.T point-of-contact personnel at 7 store locations to assist with Level 1 tickets.Managed Azure Active Directory, Exchange, Teams, Intune, Endpoint Manager, Sharepoint site, and Compliance and Security Admin centers.Set up and deploy Cisco Meraki Security devices.Log collection and analysis. Manage and update the Sharepoint site.Point person for all I.T. purchasing and asset allocations.In process of Migrating all computers to new domain.Implement Security Controls Framework that was mandated by our main supplier/partner. Show less

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  IKEA

  Aug 2022 - Jan 2023

  I.T. Systems Manager

  Lead 2 teams in a distribution warehouse facility.Manage team of 7 Super Users / I.T. professionals that work with hardware and software systems.Manage a team of 3 Article Administrators that set up each product in systems.Analyze and direct changes and additions to fully automated warehouse management system.Make purchases using capital expenditure and operational expenditure budgets.Work with site leadership to ensure automation system is set up for influx of shipments in and out of the warehouse.Ensure system set up for both store distribution and direct to consumer distribution is balanced and optimized.Work with global teams to fix warehouse and automation systems when interruptions occur.Analyzing logs of servers and virtual machines to find root cause of downtime and create processes to prevent recurrence.Standardize work process and implement new tools to communicate within the team and to site leadership.Develop training plan, structure and timeline for new team members.Conduct performance evaluations and goal setting tasks with each member of the team.Implemented weekly team meetings including both departments under my management. Utilize these meetings to introduce new operations or tasks, conduct training, perform a Q&A session, and set the plan for upcoming weeks and months.Conduct bi-weekly 1 on 1 meetings with each team member seeking input and feedback. This is a team member lead discussion where I seek to understand their wants and needs to perform at their highest potential.Provide training opportunities for team members to grow and learn new technologies or tools.Work with individual team members on their growth plan as well as succession planning for each position under my leadership.Expose team members to opportunities outside of I.T. Systems dept. to open doors for further growth within the company.Work with site leadership to improve production by team members.In coordination with team, develop reports and PowerBi reports Show less

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  Do it Best Corp.

  Jan 2023 - now

  System Administrator

  Perform System Administrator duties for Region Distribution Center.• Work with multiple teams at corporate headquarters to ensure systems were maintained and running.• Worked with Corporate System Administrators and Sr. Systems Administrators, Corporate Database Administrators, and Corporate Information Security Team• Ensure Juniper switches and wireless access points were configured with appropriate VLANs.• Maintain over 350+ devices including laptops, desktops, tablets, printers, and Zebra handheld computers using Sure MDM and Manage Engine Endpoint Manager systems.• Utilize Juniper Systems Mist Wireless Access Point system to manage and update firmware/software on wireless access points. Also, use Mist to capture packets for analysis on interrupted communications between Zebra handheld computers and warehouse management systems.• Audit existing asset inventory management information to identify missing hardware and broken devices.• Attend multiple web meetings per week with the whole company System Admin Team, SecOps team, and, Warehouse Management Software Team to address projects and troubleshoot issues. Show less