Dinesh Gopal

Experience

• 

  SmarTek21

  Apr 2010 - Sept 2011

  Senior Software Test Analyst

  With Smartek Consultant Services, I had a great opportunity to work with global leaders like Microsoft, TMobile & Intelectual Ventures.

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  IDeall Solutionz Singapore Pte Ltd

  Oct 2011 - Oct 2013

  Functional Consultant - Retail B2B Solution and Salesforce CRM

  As a Functional Consultant responsible for creating functional requirements which will be delivered offshore and conducting SIT onsite and get UAT sign off clientsSupporting the sales team in the Pre Sales / Post-sale activitiesConverting business requirements to functional requirements Responsible for defining the best approach / Estimates and value proposition behind it to new and existing strategic customersExpected to establish a direct relationship with customers, understand current operational issues, and assess opportunities for new projects which would improve the customer’s operational performances. Show less

• 

  ICreo Technologies Pvt Ltd

  Dec 2013 - Apr 2015

  Project Lead - Retail and Mobile App Testing

  As a Project Lead for the designated account, I am responsible to generate, maintain and further develop sales forecasts for allocated customer accounts.Key clients: HomeGoods - US Based retailer with the eCommerce platform Worked closely with client KBSP a Digital Marketing company based out of the USA by supporting the client in various domains. Mainly focused on delivering Native / Hybrid Mobile Application.

• 

  Indium Software

  Apr 2015 - Jan 2021

  Retail Integration/implementation Management and solution provider for eCommerce / Retail domain | Turning Business requirements to features with a road map | PMO for Digital / Data Analytical projects | Developing and implementing product vision and strategyKey Clients: Tailored Brands ( US-based Retailer with eCom platform)Lam Research (Semiconductor industry with Data Analytics application)eXp Realty (US-Based Realtors and handled their ERP application) Men's Wearhouse - US Base Retailer - IBM Websphere Application with Oracle 11G DB and Angular / HTML 5 Front end- Expertise in creating use cases for new requirement covering End 2 End - Managed In-Store Mobile application and POS System- Oracle 11G DB data validation & REST API validation- Backend tools DOM for order processing and Universe - CMC for promotion validation- Validated MDM implementation

  • Associate Project Manager - Testing

    Apr 2018 - Jan 2021

  • Senior Test Lead

    Apr 2015 - Apr 2018
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  Aspire Systems

  Jan 2021 - now

  Responsibilities as Retail Consultant:- Oversee the implementation of the SUPPLY CHAIN MANAGEMENT application for a prominent U.S. retailer's distribution center.- Design and develop testing strategies to validate product requirements effectively.- Ensure seamless data communication across integration layers and multiple applications.- Collaborate with client stakeholders on-site to gain project insights and guide the offshore delivery team.- Define strategies for managing various deliverables from the offshore team. Show less - Building and leading an offshore solution team focused on technical test automation solutionsDriving retail product management initiatives to enhance customer experiences- Analyzing project challenges and obstacles, providing innovative technical solutions- Orchestrating seamless integration projects across eCommerce, OMS, ERP, and POS systemsCollaborating on proof-of-concept (POC) and request-for-proposal (RFP) effortsSupervising the QA team's performance, deliverables, and continuous improvement effortsEngaging closely with clients for statement of work (SOW), timesheet management, invoicing, etc.Conducting regular review calls with clients to ensure alignment and satisfactionCollaborating with the QA audit team to optimize processes and practicesPartnering with the marketing team to develop compelling retail contentNotable Client Engagements:Hot Topic: Successfully executed SFCC to SFRA migration and integration with downstream applicationsMURAD: Orchestrated seamless integration with Big Commerce platformROSS: Led projects involving Warehouse Control System, Sales & Distribution, and POS systemsHilti: Automated integration with SAP ERP for improved efficiency and accuracy Show less

  • Consultant

    Oct 2024 - now

  • Project Manager - Retail Testing

    Jan 2021 - Oct 2024