Akash Joshi

Akash Joshi

Customer Care Executive and body shop adviser

Followers of Akash Joshi2000 followers
location of Akash JoshiVadodara, Gujarat, India

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  • Timeline

  • About me

    Business Development Manager | Pre-Sales | Inbox Solution | A2P Messaging Platform for Cloud and On-premise | SMS Routing | SMPP PowerSMPP : The white label CPAAS for the next generation of messaging applications.

  • Education

    • Parul University

      2021 - 2023
      Bachelor's degree Automation Engineer Technology/Technician A+
    • Parul University

      2015 - 2020
      Diploma of Education Automobile/Automotive Mechanics Technology/Technician A
  • Experience

    • Kataria Automobiles

      Jun 2019 - Jun 2021
      Customer Care Executive and body shop adviser

      Conducting quality assurance surveys with customer and providing feedback to customers. Keeping dealership customers satisfied. Creating policies and managing a team of representatives offering customer support and taking feedback providing accurate product information and serving as knowledgeable resources and resolving problems of customers. Taking care of the workshop while audit. Generate invoice in the absence of advisers.

    • TATA AIG General Insurance Company Limited

      Jun 2021 - May 2022
      Survey Engineer

      supervising and overseeing the direction of the project ensuring that the client's specifications and requirements are met, reviewing progress, and liaising with quantity surveyors to monitor costs coordinating and supervising construction workers. Visit an accidental place or workshop and arrange survey. Create PPT and report submit to Report manager l, AVP, VP, and zonal head. Try to find abnormal things, or try to find fraud claims. After checking documents upload photos of the vehicle in the system give approval to the repairer. Negotiate labor and try to repair After the vehicle is ready do final jnspection visit, check replaced part and destroyed it. Show less

    • Umalaxmi Organics Pvt Ltd

      Jul 2022 - Jul 2023
      Export Assistant

      Assisting Export Manager in handling inquiries of customers communicating with international clients via cold calls and email for generating new inquiries coordinating with documents team and logistic team for final shipment and keeping updated Excel files. Arranging meetings with clients at their convenience times. Maintaining Excel of companies, daily sales, and product price calculation. Making strategy for monthly sales, quarterly sales

    • Dhyey Consulting

      Oct 2023 - Aug 2024
      Business Development Executive

      As a dedicated professional in the realm of Microsoft Dynamics 365 (D365), I specialize in delivering innovative business solutions that empower organizations to thrive in the digital era. With a proven track record of successfully implementing and optimizing D365 applications, I bring a wealth of experience in harnessing the power of technology to drive operational excellence and business growth.

    • Hex Wireless Pvt Ltd

      Aug 2024 - now
      Business Development Manager
  • Licenses & Certifications