Marko Djurovic

Experience

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  Mega Computer Engineering

  Nov 2014 - Feb 2015

  Programmer

  Responsible for working on a range of projects, development of web applications under IS “Hermes”, with over 50 modules that cover the entire business of local government. Applications development using CFML, HTML, JavaScript, jQuery, CSS, SVN and SQL Server. Application adjustment to the user’s requirements as well as bug fixing.

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  Sanomed d.o.o.

  Mar 2015 - Oct 2016

  Technical Sales Engineer

  Responsible for: E2E sales; pre-sales; providing formal technical and clinical support during sales by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed; providing pre-sale product demonstrations (or trial support) and post-sale installation, deliver product training to customers on software, application and equipment use; monitor customer handling to improve customer satisfaction and maintain customer relationship; full-time customer support; improve customer satisfaction through continuing education on optimization of equipment utilization by customer. Show less

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  Ibis-Instruments d.o.o.

  Nov 2016 - May 2018

  Account Manager for Science, Defense & Industry

  Responsible for Test&Measurement environment, presales, sales, negotiation, presentation of solutions and technical expertise within the Defense (Army, Police, Intelligence) & Industry customers (Automotive, Manufacture, R&D, Compliance). Cooperation with vendors on defining strategy and revenue, profit and fulfillment of business targets for the assigned territory. Leading the team in a region (B&H, Macedonia, Albania), sending the initiatives related to improvement of sales business and financial performance. Strong focus on competitive market overall, as well as on particular competitive projects.Vendors: Keysight Technologies, ATDI, Microsemi, Viavi & more Show less

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  Comtrade Distribution

  Jun 2018 - now

  Technical Presales Specialist for Microsoft Azure

  Responsibilities: • active participation in development of a partner Microsoft CSP (Cloud Solution Provider) channel and end-customer channel in the territories of the Republic of Serbia, Bosnia and Herzegovina, Montenegro, Macedonia, Albania and Kosovo• within pre-sales/sales opportunities, analyze the requirements and status of existing business IT systems at partners and customers, and participates in the creation of optimal technical solutions for business improvement• manage technical and sales presentations, training, demonstration of solutions, proposing solution architecture, creation of implementation plan, Proof of Concept demonstration, pilot projects and more• translation of ISV (independent software vendor) solutions into the cloud, promotion through digital marketing, with strong focus on increasing consumption of services• creation of webinars and web content to promote company and partners through digital marketing• development of technical and sales skills, work on increasing sales opportunities which lead to consumption increase• monitoring and understanding of the relevant industries, partners, competitors and markets• maintain personal Microsoft certifications to ensure that the company represents the highest vendor status Show less

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  Comtrade Group

  Oct 2019 - now

  Customer Success Manager for Microsoft Cloud

  Responsibilities:• managing Microsoft Modern Workplace customers within the region of Serbia, Slovenia, Bosnia-Herzegovina, Montenegro, Macedonia, Albania and Kosovo, helping to create bonds with Corporate and Enterprise customers• drive Microsoft 365 usage with a focus on Microsoft Teams• help customer grow and achieve goals while simultaneously brings ideas about how customer can use Microsoft cloud products better, in structured and creative problem-solving way• advising customers on buying decisions and build a high quality “success plan” inclusive of customer objectives, cost reduction, speed of handling critical problems, security and metrics needed to achieve them (adoption & change management)• act as the coach of the customer relationship, bringing in technical experts, trainers, and others as needed• instead of “win the customer,” the focus has shifted to “show the customer the path to value”• in-depth understanding of customers likes and dislikes about purchased Microsoft products Show less