Samia Haroon

Experience

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  Jewelry Palace

  Aug 2004 - Dec 2008

  Sales Associate

  • Increased productivity by 50% through efficient teamwork and profit by 30% • Cultivated positive and enduring relationships with customers while increasing clientele by 25%• Recorded sales transactions, managed inventory count, & identified bottleneck situations.

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  Center for Health Research - TSU

  Sept 2008 - Nov 2008

  Research Assistant

  * Provided research analysis to IT manager, leading to process improvement of data systems and operations * Provided organizational support through data gathering, reporting & analyzing health data, and additional tasks as needed* Thought creatively by extracting data from SPSS system to Excel for better reporting analysis, widely implemented throughout the team afterwards

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  ZALES JEWELERS

  Nov 2009 - Feb 2010

  Sales Consultant

  • Increased clientele by 30% by contacting close to 150 on an average day, via our customer database.• Cultivated loyal and long-term relationships with customers through excellent customer rapport, assessing and providing appropriate feedback/service, and going beyond my job scope.

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  Pearson

  Feb 2011 - Jan 2016

  Scorer

  • Utilized customer scoring guide and training modules to evaluate student assessments in the English criteria. • Achieved high validity response rate in comparison to teacher’s response on statewide English assessments. • Transitioned to Math Supervisor role in 2011 to assist scorers with meet goals for scoring objectives, provide feedback, and guide any questions or concerns by phone or email

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  Macy's

  Nov 2012 - Jan 2013

  Sales Associate

  • Consistently increased loyal customer base by demonstrating courtesy, patience, and agility when engaging with customers.• Proven with exemplary customer service skills, fast-learning technical skills, and organizational skills • Worked with employees in large groups and on a one-to-one basis, managers, and prospective customers to increase the quality of language offered.

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  Gwinnett Technical College

  May 2015 - May 2016

  "This certificate is designed to prepare students with a background in healthcare or information technology to serve in one of six primary roles as a health information technology professional. The program addresses a projected shortage in the supply of trained health information technology professionals in health computer networking, software development, healthcare sales, customer service and support, and health information technology training. Instruction focuses on job-specific training in six workforce roles to support electronic health record implementation in ambulatory offices, inpatient facilities, government, or other healthcare vendors, The curriculum is made possible through a grant sponsored partnership with Georgia Tech and the Midwest Community College Health Information Technology Consortium." Show less

  • Healthcare IT Student

    Aug 2014 - May 2016

  • Math Tutor

    May 2015 - Dec 2015
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  Clinigence

  Jan 2016 - Mar 2018

  Sales Marketing Coordinator

  • Engaged and played a significant role in Marketing/Sales strategy by incorporating Account Based Marketing outreach through personalized emails, email campaigns, and extensive research on targeted accounts. • Supported Sales team on securing meetings through cold calling, gathering business intelligence for lead generation scheduling across multiple calendars, and updating CRM database. • Assisted in marketing initiatives by providing logistics support, including shipping tradeshow materials (flyers, banners, etc.…), utilizing video and photo editing software for webinar and website, and promoting events through calls and social media. • Additional: Further job descriptions provided in recommendations below by CEO and Marketing Manager Show less

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  Avery Partners

  Jun 2018 - Oct 2018

  Recruiter - IT & Engineering

  • Added to candidate pipeline by effectively using recruitment platforms and resources, including social media, 100+ Boolean searches, job boards (Indeed, Monster, Zip Recruiter, Dice), and referrals • Gained candidate confidence by researching demographics and adapting to their environment, leading to increased client & candidate interviews. • Averaged on 250+ phone calls weekly and prescreened candidates to generate qualified candidates and adding candidates to recruitment system • Criteria including meeting goal of 3+ candidates per position by screening 100+ candidate resumes and assessing through extensive phone interviews on weekly basis. Show less

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  SALESSYNERGY LLC

  Apr 2019 - now

  Sales and Marketing

  • Act as a point of contact for all sales and marketing inquiries and address departmental concerns. • Assist in the integration of marketing, social media, and promotional campaigns to increase website traffic• Process and file financial documents, which included contracts, business forms, expense reports, invoices, receipts, and organizational documents.

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  ProCare Rx

  Oct 2021 - Feb 2025

  Patient Service Representative

  “Took small break for family responsibility”• Responsible for tasks related to patient's enrollment or refills for Mail Order Program through inbound and outbound calls. • Verify and enter patient information into system for pharmacy to process in filling the prescription. • Promptly and professionally answered incoming calls and documented all pertinent information in system.• Managed outbound calls for enrollment or refills in a timely manner.• Addressed and resolved issues in a courteous manner, listened attentively, escalated issues appropriately to management if needed• Transferred calls to appropriate departments if needed. Show less