
Julie Peacock
Client Services Manager

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About me
Virtual Assistant ( V.A )
Education

Mercy College Sligo
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Fitzwilliam Institute
2012 - 2012Diploma ~Internet MarketingDiploma in Internet Marketing & Social Media with Online Pr,Google Adwords,SEO and E-commerce.

Fitzwilliam Institute
1999 - 2001Diploma Public Relations Public Relations, Advertising, and Applied Communication
Experience

Ticketmaster
Apr 1995 - Mar 2004Client Services ManagerWorked with TM’s largest clients, MCD, Aiken/POD developing their tickets strategiesManaged TM Irelands extensive retail network, managed the development of the online/ticketing system which included scanning operations /access managementPrimary interface between the client & sales team, representing TM UK at client basedEvents including Redbull, English Cricket and Saracens Rugb

Aiken Promotions
Mar 2004 - Aug 2011Client and Event ManagerPlanned events from tender stage to completion Managed all ticketing/seating plans/technical requirements/stakeholder allocationsWorked alongside corporate hospitality partners to maximise revenues

Ticketmaster UK
Sept 2011 - Aug 2017Event Management SpecialistEntertainment.ie Senior Ticketing & Client Manager Tickets.ie Ticketing Operations ManagerWeb Summit Project Manager Ticketmaster UK Account Manager Sports & Special Events teamTicketmaster UK London Olympics 2012 Box Office Manager

Abbey Conference & Events
Sept 2017 - Sept 2021Part of a team delivering quality conferences (Virtual & In-person) and event management services to the highest international standards Papal visit to Ireland 2018 (32k delegates)5 day Conference in Dublin welcoming delegates from over 100 countries worldwideManaging the delegate service team
Delegate Services Manager
Oct 2018 - Sept 2021Delegate Services Manager : World Meeting of Families 2018
Sept 2017 - Oct 2018

Munster Rugby
Sept 2021 - Nov 2023Senior Ticketing & Project Manager• Overall responsibility for ticketing revenue and the management of match day and non-match day events and activities at Thomond Park Stadium and Musgrave Park. • Responsible for the strategy and management of ticketing for Ireland Internationals in Munster, plus any other match day events hosted by the province (e.g. touring sides). • Managing revenue projections and development / delivery of annual ticketing plans, especially around Season Ticketing and services to internal and external stakeholder groups. • Managing the on-going development of the ticketing function with the marketing and advertising team.•Creating a workplace culture that is consistent with that of the overall organization and which shares the identified values of the organization.• Manage and develop relationships with all third-party service providers.• Manage and develop the Ticketing team in Thomond Park and Musgrave Park. Show less

Freelance
Nov 2024 - nowVirtual AssistantAs a Virtual Assistant, I specialise in providing remote administrative support and event services, tailored to meet the unique needs of each client. By offering flexible solutions and only charging for services utilised, I help businesses save on unnecessary expenses and increase efficiency.
Licenses & Certifications

HubSpot Inbound Marketing Certification
HubSpotMar 2024- View certificate

Hubspot Marketing Software Certified
HubSpotApr 2024
Volunteer Experience
Team Leader
Issued by Habitat for Humanity International on Sept 2010
Associated with Julie PeacockVolunteer
Issued by Niall Mellon Township Trust on Nov 2008
Associated with Julie Peacock
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