Ken Ward

Experience

• 

  Credit Union Australia

  Mar 1985 - Mar 1988

  Regional Manager - Central Qld Coal Fields

  • Responsible for the administration of 4 Credit union branches and 3 agencies. • Duties included employing and training of staff, budgeting, marketing, credit collection, insurance, loan interviews, presentations to school students and liaison with payroll managers at coalmines where the credit union had payroll deductions. • I project managed the conversion of 3 of the agencies into full service branches with an online computer network to head office in Brisbane. The task included the leasing of office space and design and refurbishing that was required, liaising with Telstra for data lines, etc.• Payroll deductions in the region increased by 900% in the 3 years that I managed the area. The Credit Union had achieved an equal share of the payroll deductions to that of the 3 major banks in the area, Westpac, NAB and ANZ. This was a significant achievement for a Credit Union at the time. Show less

• 

  Queensland Public Service Employees Credit Union (QPS)

  Mar 1988 - Nov 1993

  Administration Manager

  • QPS owned the building at 96 Albert Street Brisbane. I was responsible for facility management nad liaising with other building tenants regarding tenacy leasing matters. • Purchasing of all goods and services for QPS. • Payroll processing for the company.• Coordinating the company insurance program. • Archiving and long-term storage of financial records in accordance with the cash transaction reports act and the financial administration act.

• 

  Tourism Queensland

  Dec 1993 - Jun 2011

  • Supervisor on a team charged with the Corporation’s records management, procurement tasks, assets management, property leasing, maintenance, security and workplace health and safety, reception and mailroom functions. • Trained new and existing staff to use HP Trim eDRMS• Work Health and Safety (WHS) Coordinator for TQ• Developed, implemented and coordinated the procedures for tendering and contract management. • Coordinated most of tenders called by TQ.• Trained new and existing staff in WHS requirements and evacuation procedures. This included induction training.• Trained new and existing staff and ongoing training for the general use of the financial accounting system asset data base module. • Induction training and advanced user training for electronic purchasing module of financial accounting system. Help desk enquiries for staff regarding purchase requisitions, orders and invoicing.• Updated company protocols for Work Place Health and safety and procurement.• Assisted to develop records management user manuals.• Supervised the Reception team and the mail processing team• Managed the company insurance program.• Coordinated resources for reception, mailroom and the catering area. Show less • Responsible for the payroll for Tourism Queensland. (600 staff) This included the Queensland head office, interstate officers, the New Zealand Office and the regional managers in Japan, Hong Kong, Korea, London and Los Angeles. • Developed processes and procedures to work with a new payroll software that had been installed in November 1993. • Developing a new award/pay tier structure in the payroll database to coincide with the new enterprise bargaining agreement, which was introduced in July 1996.• Produced labour budget estimates/ projections, legislative requirements such as payments to the Government Superannuation office, PAYE tax returns, payroll taxes to each of the states and territories in Australia, Work Cover premiums, annual reconciliations, etc.• Restructured and implemented the payroll control reporting process and communications for the interstate travel centres, overseas marketing offices and TQ head office. This resulted in a significant improvement in wages budget control and accountability. • I investigated, tested and implemented a CD Rom optical storage system used for long-term storage of payroll reports and group certificate records. (This was very innovative at the time) Show less

  • Operational Services Supervisor

    Jan 2000 - Jun 2011

  • Payroll Section Manager

    Dec 1993 - Dec 1999
• 

  LinkWater

  Oct 2011 - Dec 2012

  Records Manager - NPI2 Project

  • Electronic document and records management using HP TRIM eDRMS and Documentum enterprise content management platform software in relation to a large construction project.• Time management and prioritising skills and an ability to build and maintain positive and professional relationships.• Very good written and verbal communication skills. This includes skills in training others both one on one or in a group environment.• Proven problem solving skills.• Advanced levels of proficiency in Microsoft Office software.• Archiving, record retention and schedule knowledge / experience. Show less

• 

  Seqwater

  Jan 2013 - now

  • Maintain, plan and schedule works and record maintenance work history in Seqwater’s computerised maintenance management system for routine operations, preventative and corrective maintenance works to enable detailed analysis of Seqwater’s Electrical, Mechanical and Civil assets.• Provide office administration, support and assistance with the co-ordination of logistics and the procurement and receipt of goods and services. This includes undertakingadministrative planning duties including the updating and recording of notifications, printingwork orders, compilation of work instructions and recording and review of work order and asset history.• Develop and maintain effective working relationships with staff in the Operations Southern Region Team and within Seqwater to ensure the ongoing maintenance of waterinfrastructure and receipt of reliable asset information.• Records management support for the Southern Region's assets, maintenance, dam, water treatment and catchment services operations staff.• Have provided introduction level training in HP Trim Electronic document and records management system (eDRMS) for Operation's South staff. Show less • Develop and organise office systems and procedures to ensure effective interfaces are maintained and that polices and protocols are adhered to.• Assist staff with the organisation, procurement and delivery of materials and services• Provide administrative support for the works and assets system including the creation, distribution and closure of work orders.• Maintain effective office and time management practices by prioritising workloads and coordinating requirements of multiple staff.• Provide support to the Catchment Services staff in the operation and administration of the corporate information system• Maintain records, reports, correspondence and related material in accordance with the record management procedures and protocols.• Provide training at introduction level to new Operations South users of the HP Trim eDRMS. Show less • Electronic document and records management using eDRMS softwares. Managing hard copy records transmittals, conversion to electronic versions and storage.• Providing system reports, distributing documents, and ensuring accuracy of all documentation.• Coordinate document verification processes.• Ensure company and government regulatory procedures are followed.• Liaising with the project managers and other stakeholders.• Time management and prioritising skills and an ability to build and maintain positive and professional relationships.• Very good written and verbal communication skills. This includes skills in training others both one on one or in a group environment.• Proven problem solving skills.• Advanced levels of proficiency in Microsoft Office software.• Advanced user of HP Trim and Documemtum eDRMS• Central Qld Uni Certificate IV in procurement.• Archiving, record retention and schedule knowledge / experience. Show less

  • Maintenance Support Officer – Southern Region Operations & Assets

    Jul 2015 - now

  • Maintenance and Administration Officer

    Jul 2013 - Jul 2015

  • Records Management Co-ordinator

    Jan 2013 - Jul 2013