Taylor Muldoon

Experience

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  Target

  Mar 2014 - Jul 2016

  Guest Relations Manager

  ● Conducted interviews for customer service and checkout team member positions ● Managedguest services, addressed customer issues and resolved complaints ● Supervised customer checkout, assigned team member shifts, lunch breaks, and closing ● Trained new employees on company brand, job responsibilities, and delivering outstanding customer service. Deciding on promotions and new opportunities for employees

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  Del Grande Dealer Group

  Feb 2015 - Mar 2016

  Sales And Service Specialist

  - First line of contact with all customers- Managed service and sales appointments- Assigned customers to service and sales advisers- Dealerships worked with include: Ford, Subaru, Volkswagen, GMC, Buick, and Mazd-

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  American Honda Motor Company, Inc.

  Jun 2016 - Jul 2017

  Service and Recall Manager

  ● Interviewed, hired, and termination of all new hires and current employees ● Oversawall communications with Honda owners regarding safety recalls, service and sales ● Recruited candidates for entry and high level positions in service, sales, and Human Resources ● Prepped all incoming customers to the appropriate advisors, as well as organized entire department

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  Tesla

  Jul 2017 - Oct 2019

  Communications Manager

  ● Interviewed, qualified and trained new team members on client interaction, sales, and service ● Managedandassigned workload for advisors and assigned them to the appropriate customers ● Assisted with initial sale, finance, delivery, and finalization of new car and solar panels orders ● Helpbuild a culture of transparency, great communication, and trust within employees and customers ● Helpcreate marketing strategies with other managers on easy customer service interactions

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  Target

  Apr 2021 - Apr 2022

  Staffing Coordinator

  ● Assisted Management recruiters with outreach and connection with qualified candidates ● Interviewed and hired potential employees for seven different Target Superstores ● Created schedules and developed talent for quickly resolving issues prior to escalation ● Conducted skill matching and talent requirements for store demands and desires ● Created shift calendars and shift schedule for all new hires

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  San José Fire Department

  Nov 2022 - now

  Union Administrator

  ● Secretary and facility manager of the entire San Jose Fire Departments Union Hall L230 ● Administrative assistant to the Union President, Vice President, and Treasurer ● Organized special events for SJFD with the San Jose Sharks, San Francisco Giants, San Francisco 49ers, and the Golden State Warriors as well as local high school and college sporting communities for first responder night, charities and fundraisers ● Head coordinator for recruits orientations, retirement events, and hiring receptions ● Admin to benefits, retirement, human resources, and onboarding with all new hired FireFighters ● Formulated retirement parties, food catering for memorial services, kept stock up to date for all firefighters on duty work appeal Show less

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  Stanford University

  Jun 2024 - now

  Administrator