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Neha Patel

Neha Patel

Senior Computer Operator

Followers of Neha Patel119 followers
location of Neha PatelGreater Sydney Area

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  • Timeline

  • About me

    PMO, Admin, Salesforce Certified Developer | Apex | Visualforce | SOQL | SOSL | SQL Server

  • Education

    • Computer Power

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      Certificate IV Computer Operations: MVS/ESA, FSP, JES2, CICS, DB2, UNYSYS, AS400

    • Verto Education, NSW

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      Diploma of Quality Auditing - July 2021

    • Information, Digital Media and Technology (Web Technologies) Certificate III )

      2014 - 2014
      Certificate III Information Technology

      Education 1988 Computer Operations Certificate, Computer Power Training Institute Key Training CoursesIBMMVS/ESA/XA Introduction to operations, MVS/ESAIXA Basic coding JCL, CICS/ESA Concepts & Facilities, CICS/ESA CICS(AO) Automation Option Overview, MVS/ESAIXA VSAM Concepts and Facilities, MVS/ESNXA Network Concepts, MVS/ESA/XA Netview Concepts, OPC/ESA Overview,ESP Workload Manager User's Course FUJITSUFSP OSX8 Introduction to operations FSP OSX8… Show more Education 1988 Computer Operations Certificate, Computer Power Training Institute Key Training CoursesIBMMVS/ESA/XA Introduction to operations, MVS/ESAIXA Basic coding JCL, CICS/ESA Concepts & Facilities, CICS/ESA CICS(AO) Automation Option Overview, MVS/ESAIXA VSAM Concepts and Facilities, MVS/ESNXA Network Concepts, MVS/ESA/XA Netview Concepts, OPC/ESA Overview,ESP Workload Manager User's Course FUJITSUFSP OSX8 Introduction to operations FSP OSX8 Advanced OperationsFSP OSX8 Introduction to JCL UNISYS500/900 Operating System SITASITANetwork OperationsSymantec Netbackup Training• Scheduling backups and tape rotations• Performing restores Show less

    • TAFE NSW

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      CHC08-CHC40608 Certificate IV in Leisure & Health, 2015

    • Generation Australia

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      Graduated from the Generation Australia Salesforce Developer Program on the 25th March 2022

    • TAFE NSW

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      Statement of Attainment in Event Volunteer Essentials, 2017

    • Trailhead by Salesforce

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      Salesforce Platform Developer I April 01, 2022

    • Trailhead by Salesforce

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      Salesforce Administrator April 08, 2022

    • TAFE NSW

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      BSB42015 Certificate IV in Leadership and Management, 2016

    • Upskilled

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      Diploma in Project Management – January 2021

  • Experience

    • News Corp

      Jan 2001 - Mar 2014
      Senior Computer Operator

      *Key-in commands on computer terminal, and activate controls on computer and peripheral equipment to operate computer equipment.*Monitor the system to prevent failures or errors in performance.*Act on program error messages by isolating and correcting problems or terminating a batch operation or procedure call program.*Notify computer maintenance technicians of any observed equipment failure or malfunction*Answer telephone calls to assist computer users encountering problems.*Record computer operating time, problems that occurred, and actions taken during downtime situations*Assist programmers test and debug new programs.*Retrieve and sort system output as needed and send printouts to specified user departments.*Coordinate and schedule the use of computer terminals, system printers and networks to ensure efficient use.*Schedule all overnight batch-processing for systems ranging from Mainframe, Wintel, JDE, ASG-ZENA, DTI, and Unix.*Provide first level national after hours helpdesk support and ensure effective escalation as required.Career Summary2001 - 2014 Senior Operator/Shift Team Leader, News Limited2000 - 2001 Operations Analyst/Report Management System, EDS Contract Role1999 - 2000 Operations Analyst, CSC - Computer Services Corporation1998 - 1999 Operations Analyst, IBMGSA1996 - 1998 System Operator I / Production Support (scheduling), Cathay Pacific Limited Show less

    • Allianz Insurance

      Jan 2016 - now

      • PMO Support

        Jan 2016 - now

      • Liability Claims Support Officer

        Jan 2016 - Jan 2018

    • Generation Australia

      Dec 2021 - Apr 2022
      Trainee at Generation Australia - Dec 2019 - Present

      Neha Patel is open to work

  • Licenses & Certifications