Wayne Hill

Experience

• 

  Purity Soft Drinks Ltd

  Jul 1999 - Nov 2005

  Technical Manager

  • Originally Assistant Technical Manager but promoted to Technical Manager within 18 months.• Managed the running of a busy quality control laboratory. • Responsible for dealing with technical issues and implementation/updating of quality systems.• Conducted quality control checks on site.• Processed customer complaints from taking calls/letters, investigation, to final contact with customer.• New product development. • Recipe manipulations. • Liaised with customers, suppliers and enforcement agencies when required. • Oversaw the successful accreditation to the BRC ‘higher’ technical standard.• During employment in this position the company grew rapidly year on year and launched their successful 'Juice Burst' product. Show less

• 

  Warburtons

  Nov 2005 - now

  • Responsible for food safety and product quality on site, reporting to site General Manager. • A member of the site Senior Leadership Team.• A member of the site HACCP team.• Conducted a number of disciplinary investigations.• Directly manage a small team of one Quality Manager and one Food Safety Manager. • Site Assessor for 'Improve' (externally accredited bread-making process training for bakery staff). • Actively involved in Continuous Improvement (CI) activities to proactively reduce complaints and improve process control/quality. • Regularly liaise with Centre Technical, Packaging & NPD teams, particularly with regards to conducting/facilitating plant trials. • Work with people from different departments/bakeries to achieve different objectives. • Investigate and monitor customer complaints and implement action plans to reduce these. • Work closely with bakery production/slicing teams to improve product quality and Derrick Warburton Trophy (DWT) (Inter-company quality competition) performance.• Won a number of DWT trophies for product quality. • Development of an effective team, internally recognised as having further potential.• Oversaw site becoming the first in the group to achieve AA grade for BRC, issue 7.KEY TRAINING:• Level 4 HACCP - Distinction• Lead Auditor - Distinction• Level 4 Food Safety - Merit• Train the Trainer Show less • A member of site HACCP team.• Regularly liaise with Centre Technical, Packaging & NPD teams, particularly with regards to conducting/facilitating plant trials. • Work with people from different departments/bakeries to achieve different objectives. • Investigate and monitor customer complaints and implement action plans to reduce these. • Work closely with bakery production/slicing teams to improve product quality and Derrick Warburton Trophy (DWT) (Inter-company quality competition) performance. • Oversaw a number of positive improvements since being in this position such as improving batch product quality, implementation of a technically challenging new product and setting up of a new finished bread weighing system. Show less • Deputised for Food Safety Manager and updated/maintained food safety systems in a newly created role. • Monitored food safety complaints and investigated the root cause of each one. • Investigated and reported food safety incidents to the management team. • Chaired HACCP team meetings. • Key role in the production of CCP key standard training documents (sieving & metal detection) and responsible for training these to operatives. • Conducted regular internal CCP audits and involved in other audits, both internal and external (GMP, AIB, HACCP, BRC). • Regularly produced the period food safety report, which consisted of information from a number of sources that had to be maintained. Show less • Conducted various routine tasks in the Technical Department to monitor quality and to improve it, where possible.• Raw material testing - yeast gassing and flour NIR testing/calibration.• Use of SAP QM for complaints investigations and concessions. • Assisted in the bakery winning a 'DWT' quality trophy. • Achieved best in group scores for a number of external audits. • Set up system for recording packaging traceability and reporting paperwork discrepancies• Assisted the new Food Safety Manager prior to the formation of the new Food Safety department. Show less

  • Technical Manager

    Sept 2008 - now

  • Acting Technical Manager

    Mar 2008 - Aug 2008

  • Food Safety Co-ordinator

    Sept 2006 - Mar 2008

  • Technical Assistant

    Nov 2005 - Aug 2006