Pamee Deb

Experience

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  WNS Global Services

  Feb 2006 - Sept 2009

  Senior Customer Service Executive

  - Quality check the work done by the staffs and rectifying the errors.- Coordinating with the client for the new updates or any query.- Preparing weekly reports for the client, updating work instructions file and giving training and solving the queries of the staffs. - Giving brainwaves to simplify the work.- Preparing roster for the month.

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  Excel InfoTech

  Sept 2009 - Dec 2009

  Quality Leader

  - Operating Data.- Giving training to the new staff- Solving the queries of the staff- Doing quality check of their daily inserted data.- Motivate and guide team members for achievement of common goals.

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  PRERNA ACADEMY

  Mar 2010 - Nov 2012

  Counselor

  - Counseling the student’s guardian for their kid’s admission.- Full administrative works- taking admission of the new students, collecting fees, solving various issues, maintaining office records and financial records on daily income and expenditure, maintaining income tax files on daily basis.

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  - Freelancer

  Jan 2013 - now

  Content Writer