Nick Elliott

Experience

• 

  City of Galesburg

  Apr 2013 - Oct 2018

  Information Systems Technician

  • Utilized Python, PLC, and SCADA development languages to resolve application bugs and improve system performance• Designed a new application on the Android platform, which improved information processing and optimized website traffic.• Established a deployment protocol that enabled significant improvement in new software installation requirements by setting up a Microsoft WDS server.• Provided technical support for hardware and software needs and ensured security and performance were maximized, and troubleshooting aid was completed. Led system migration efforts. Show less

• 

  Office Specialists, Inc.

  Dec 2013 - Jan 2014

  Computer Support Technician

  • Provided a range of technical support, including computer imaging, network, and equipment troubleshooting.• Reduced computer imaging time from 12 hours to three hours by improving processes, such as system updates.

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  NAEIR

  Oct 2018 - Apr 2021

  Systems Administrator & Software Engineer

  • Performed desktop and web application development and support using the Agile methodology throughout the programming lifecycle of coding, testing, and deployment. • Accountable for leading IT infrastructure administration, oversight, monitoring system support needs, and ensuring performance and capacity-related issues are promptly resolved.

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  Knoxville CUSD #202

  May 2021 - now

  Director of IT

  • Created policies and procedures to make the IT department more efficient• Developed and fostered execution of a long term strategy for the district's IT hardware and software• Implemented an asset tracking system for all 1-1 and district-owned devices using cloud-hosted open-source snipe-it• Replaced and upgraded all servers, firewalls, phone systems, and networking throughout all buildings• Identify technology needs and make major business decisions• Manage the 2-person IT team• Maintain company hardware and software programs• Train employees on anything related to tech Show less